The Buyback Executive is responsible for assessing, evaluating, and processing used telecom products such as mobile phones, laptops, desktops, and iPads. The role requires strong technical expertise in device identification, problem assessment, and pricing negotiations to ensure a smooth buyback process. The ideal candidate will have excellent customer service skills and the ability to work efficiently under pressure.
Preferred Qualifications:
1-3 years of experience in device buyback, repair, or sales.
HSC, Diploma/Degree in Electronics, Telecommunications, or a related field
Roles and Responsibilities
Conduct physical inspections and evaluations of various telecom products across
different brands.
Identify device conditions, detect issues, and assess product functionality.
Stay updated with the latest technology trends and repair techniques in the telecom
industry.
Effectively communicate with customers regarding device assessment and pricing.
Offer competitive buyback pricing based on market trends and product conditions.
Convert potential customers inquiring about device prices into buyback transactions.
Maintain records of buyback transactions and ensure compliance with company
policies.
Work collaboratively with store teams to enhance customer experience and optimize
buyback processes.
Adapt to new technologies and methodologies in device assessment and repair.
Skills Required
Strong technical knowledge of mobile phones, laptops, desktops, and tablets.
Experience in device repair and problem diagnosis.
Ability to work under pressure and meet deadlines.
Willingness to continuously learn and adapt to emerging technologies.
Excellent communication and negotiation skills.
Prior experience in the telecom industry or a similar role is preferred.
Job Type: Full-time
Work Location: In person
Speak with the employer
+91 9969576980
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