Job Description

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Responsibilities include:

• Data analysis for QA-MIS audits, to include data analysis, reporting,
• ACES and Webstats application support
• Providing ongoing technical leadership and business interface within the customer focused QA MIS Team
• Build and maintain positive relationships with QA unit managers and technical leadership on the ACES platform and all ancillary systems and solutions maintained in the QA MIS Inventory
• Development and configuration of ACES and Webstats application configurable items
• Business Administration and support of applications in QA's application suite, i.e. Automated Compliance and Evaluation System (ACES)
• Execution of production-oriented support for QA Applications, and related communications with QA Units, Lines of Business, IT counterparts, and internal management through daily exchanges via
• regularly scheduled population pulls, status meetings, standard reports, Adhoc reports, monthly change requests.
• Liaison with CCB technology organizations and IT leadership as an advocate for QA MIS and Controls QA technology needs, to understand and communicate IT initiatives impacting QA business areas, and
• ensure delivery against QA technology related requirements
• Maintain team level knowledge of and adherence to QA MIS related policy, procedures, guidance, and governance
• Lead and Manage internal projects
• High attention to detail Qualifications include:

Qualifications include:

• Education - Preferably a college degree in Engineering, Computer Science, MIS, or related field or equivalent education/experience.
• Communication Skills - Strong, independent business writing with a capacity for drawing out critical information; articulates good ideas and key information in a clear, concise manner; proactively maintains customer focused communication with customer base.
• Decision Making Skills - Uses sound judgment in routine decision making based on rapid analysis of mixture of inputs from internal/external sources; drives quality and efficiency in decision making process, applying daily learning to decision making process.
• Interpersonal Skills - Resolves issues, using solid conflict resolution techniques; proactively seeks information from knowledgeable sources to maneuver through roadblocks effectively. Self-Starter and the ability to work independently
• Program, Project, and Process Management Skills - Experience with functional requirements specifications, project management, and resource planning; develops new technical processes and implements continuous improvements. (preferred)
• Information Technology Skills - Experience in information technology; proficiency in data administration, Business Objects Reporting and Environment Support, and application configuration support across all aspects of the IT lifecycle (preferred); must have intermediate Excel skills and the ability to use Alteryx.

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team: Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.