Job Description

Calling all innovators - find your future at Fiserv.
Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, were involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title Business Systems Analysis - Payments Domain (ACH, Swift - US Market)
What does a successful Sr. Business Analyst do?
The Senior Business Analyst works as part of the delivery function within fiservs EPP Product, reporting into one of the Managers within the Solution Functional Team. You will be responsible for analysing, documenting and proposing solutions for large and complex payment projects across a global client portfolio. The Senior Business Analyst will be hands-on in performing business level process analysis using the accepted tools and methodologies as well as preparing functional specifications. You will also work alongside the development teams to provide iterative analysis of the detailed specifications and to provide a link between the business and the development teams. Your responsibilities will consist of the following:
What you will do:
Lead or be part of the analysis phase of a project, typically with one or more BAs aligned to support its delivery
Awareness of the overall project plan to then allocate and prioritise analysis work of other BAs to ensure timelines are met
Build and maintain effective relationships with internal and external stakeholders
Collecting, understanding, and communicating the business requirements for the project, and translating these into functional specifications and detailed test analysis that can be utilized by the solution development teams
Collaborate with technical and solution architects to define solutions
Analyse and document business processes
Document the results of business analysis and obtain sign-off from client on the specifications
Provide the link between the client, development team and any third party regarding software functionality, throughout the development lifecycle
Design, specify and execute test scenarios and test scripts
Analysis, preparation and management of change requests in relation to the project plans to ensure agreed deadlines are met
Communicate with the clients subject matter experts and system users to identify business needs and opportunities
Analyse and solve problems with integrated technology system software; determines and communicates need for technical analysis
Develop and provide structured training classes for system users and ad hoc one on one training and user assistance as required
Facilitate scoping and business priority-setting for client payments change initiatives of medium size and complexity
Responsible for managing the overall requirements catalogue for a project
Work with the Project Manager to allocate and prioritise analysis work to BAs within project teams
Support and develop BAs working within your project team
Performs other related duties as assigned or requested
What you will need to have:
Have 4+ years of experience in cash management/payments industry.
Very good Communication skills in client interfacing
Experience of leading and/or mentoring small teams within an overall project structure
Demonstrated evidence of analysing and documenting complex business processes and system flows
Demonstrated experience writing requirements specifications for Information Systems within the payments environment
Demonstrates flexibility and adaptability to work at all levels across projects
Working knowledge of the payment industry
Working knowledge of SWIFT, ISO20022, low-value and high-value such as SEPA, Target 2, CHIPS, Fedwire, ACH, Instant Payments etc (preferably in-depth knowledge of implementing solutions that process these types of payments)
End to end experience of the project lifecycle
Proven experience interacting directly with end users and clients
Fluent in English, with very strong analytical and numerical skills
Have excellent computer skills including MS Office (Visio would be beneficial)
Be able to work successfully as part of a growing team
Diligent and committed to excellence
Have excellent attention to detail, ability to handle multiple tasks and sound organisation of work
Ambitious, driven and capable to deliver results while working under tight deadlines
Excellent presentation, interpersonal and communication skills, oral and written, with the ability to tailor messages to a diverse audience
What would be great to have: (Optional - subjective preferred qualifications if applicable.)
Undergraduate/Masters Degree preferred but not required
Either working at a Bank or software vendor providing payments services to banks
To have worked on Complex Payments Products and worked with clients directly.
Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:
Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune\xc2\xae magazine's "World's Most Admired Companies" 9 of the last 10 years, one of Fast Companys Most Innovative Companies, and a top scorer on Bloombergs Gender-Equality Index, we are committed to innovation and excellence.
Our commitment to Diversity and Inclusion:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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