Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



What this job involves



We are seeking a dynamic and customer-oriented Community Executive to join our team. As a Community Executive, you will play a crucial role in creating a positive first impression for our clients, visitors, and employees. Your primary responsibility will be to ensure smooth front office operations while providing exceptional customer service.



High school diploma or equivalent qualification. Additional relevant certifications are a plus. Proven experience as a Front Desk Executive, Receptionist, or in a similar customer-facing role. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficient in using office equipment (e.g., phone systems, printers, etc.). Familiarity with MS Office applications (Word, Excel, Outlook). Polite, professional, and customer-focused demeanour. Ability to maintain composure under pressure and handle challenging situations with poise. Punctual and dependable with a strong sense of responsibility. Strong attention to detail and accuracy in handling data and documents.

Reception and Welcoming:

Greet visitors, tenants, and employees with a friendly and professional demeanor. Provide a warm and welcoming environment, making tenants and visitors feel comfortable and valued.

Visitor Management:

Greet visitors, assist them with registration/way finding as Notify relevant staff of visitor arrivals and handle security protocols.

Information Dissemination:

Provide accurate and up-to-date information about the organization's services, products, and policies. Assist visitors with general queries and direct them to the relevant resources.

Administrative Support:

Assist in various administrative tasks such as coordinating with the Hospitality team for upkeep of the asset and events, as required Handle incoming and outgoing mail and packages.

Facilities Management:

Monitor and maintain the cleanliness and organization of the front desk area. Report any maintenance or security issues promptly.

Communication:

Communicate effectively with colleagues and management regarding any relevant issues or updates.

Problem-Solving:

Handle complaints or difficult situations with diplomacy and tact. Escalate issues to the appropriate department when necessary

Reporting:

You will be reporting to the Community Manager - Property Manager.

Sound like you? Here is what we're looking for:

Being Analytical and Meticulous

You must pay attention to detail and have excellent accounting and financial management knowledge and skills. Possess the ability to collate information into the system and maintain it in the record books.



Qualifications

You will have a Degree / Diploma with relevant educational background in with min 2-3 years of work experience.



Apply Today

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.