Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Role and Responsibilities:

1. Attend to all queries raised by employee, visitor, vendor and manage the respective building lobby

2. Support the occupant companies during their VIP movement/ client visit/ audits etc.,

3. Follow up with respective teams and support the occupant companies for non-availability of any kind of services for which developer is responsible

4. Establish standard operating procedure pertaining to the function and deploy them for strict follow up

5. Support and Coordinate for the events done from developer side for the occupant companies

6. Create a good rapport with occupant company employees and provide them a confidence on the upkeep of all services and common areas

7. Track the complaints received from occupant companies and coordinate for completion of work and send them an update on the task

8. Supporting Property Manager in the respective functional areas

9. Support all initiatives and adhoc requirement of the management

10. Support all sustainability initiatives

11. Submission of data for all routine reports like, daily, weekly, monthly and QBR's and furnishing all adhoc technical data required by cluster head/ property manager time to time

12. Support in maintaining ISO certifications/ 5S / BEE/BSC/IGBC and other certifications and adherence to the certifications and standards

13. Responsible for greeting clients and visitor to our office parks.

14. Giving client directions to various parts of the office and contacting employees regarding visitors

15. Responsible for maintenance and upkeep of the lobby/entry and exit areas with regards to cleanliness, availability of amenities, maintenance of stock of items required and updated information available on display boards wherever applicable

16. Coordinate with other departments within the campus as and when required for completion of assigned tasks

17. Any additional tasks assigned by the property management team eg., collating reports, completion of training plans, events, prepare for audits or review with management, etc

18. Standardization checklist monitoring for lobby, meeting rooms and washrooms as applicable, ensuring correctness of data in emergency sheets/IAQ monitoring, digital tenant directory, functioning of aroma diffusers, window blinds

19. Maintenance and upkeep of common areas accessed by internal team members, visitors, and clients.

20. Upkeep of plants and planters in the lobby, shelves, artifacts, etc., in common areas.

21. can assist in 5S admin department leads to conduct zone wise audits and maintain appropriate records for audit.

22. Co-ordinate and ensure annual event Calendar are followed at the site and assist PM team with organizing monthly activities.

23. Checking the fire alarm in the lobby and following protocols as advised

24. Ensure no person without employee ID/visitor pass moves to tenant floor. Escalate to security manager in case the individual does not have employee ID/visitor pass

25. Please be aware of all snags/faults in the respective tower allocated. Follow-up till closure.

26. Communicate all issues to the concerned departments. Escalate to building manager, in case of delay.

27. Please ensure the following area is checked on daily basis.



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.