Job Description

Roles and Responsibility
Job Summary

• In this role you will provide key support to the Client Coverage tech team & staff and act as a focal point for all internal departments. Ensure that day-to-day activity is efficient and processes between departments is seamlessly executed independently.
• The contents of this job description are not exhaustive. You may also be asked to perform other duties
• Relevant to the role to meet the ongoing needs of our business.
• Effectively manage the logistic requirements for all new, existing & exiting staff.
• Effectively coordinate with internal department (including IT Support and Asset Management team) to help find quick & lasting solutions.
• Continuous improvement of internal processes and trackers to increase efficiency and data quality.
• Coordinate/track with various internal stakeholder including TA partners/NEW Operations team & hiring managers (offshore & onshore) to monitor and call out delay in hiring process across the unit.
• Ensure requests are initiated/tracked for closure through various SCB/GBS systems.
• Ensuring outstanding administrative support is delivered across the unit.
• Supporting CCIB wide stakeholders for regional/group initiatives.
• Impart duties of an ADC & Fire Warden.

Personal attributes and behaviour

• Professional approach
• Flexible with the ability to work around changing business needs
• Team player

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the CCIB CC Tech teams to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• All staff (EW, AW & OSW), All support GBS team like (CAM, IT, Property, SCM, etc)

Our Ideal Candidate

• Any Bachelor\xe2\x80\x99s degree

Role Specific Technical Competencies

• Procurement process (from PR to Invoice payments, Service Now etc)
• Resource onboarding (AUDI Tool, IT tickets, etc)
• PMO activities (Clarity updates, Timesheets, Missing timesheets, PSC reports & Financial summaries)
• aXess Tool
• MS Office tools, Sharepoint, Confluence etc

About Standard Chartered
We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Be better together, we can be ourselves, be inclusive, see more good in others and work collectively to build for the long term.

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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