Business Support Associate

Year    Cannanore, KL, IN, India

Job Description

Job Title

: Business Support Associate

Company

: Medcity Study Abroad

Location:

Kannur

Employment Type:

Full-time

Salary:

?12,000 - ?20,000 (plus performance-based incentives & promotions)

Key Responsibilities



Lead Generation

- Proactively contact potential students and parents via outbound calls to introduce Medcity Study Abroad's services. Identify and qualify leads through targeted calling and follow-up communication.

Lead Calls and Conversion

- Make initial calls to potential leads, explain services, qualify their interest, and update the lead database accurately. Coordinate follow-ups, forward qualified leads to the counsellor/sales team, and work towards achieving lead conversion targets.

Database & CRM Management

- Maintain accurate and up-to-date records of all calls, leads, and follow-up activities in the CRM system. Ensure timely updates on lead status to support smooth coordination with the counselling team.

Customer Engagement

- Respond promptly to inquiries received via phone, email, or social media. Build rapport with students and parents to establish trust and maintain long-term engagement.

Collaboration & Support -

Work closely with the counselling and operations team to ensure a seamless transition from lead generation to admission. Assist in promotional campaigns, webinars, and events to boost lead flow.

Target Achievement

- Meet daily, weekly, and monthly targets for calls, lead generation, and conversions. Maintain a results-driven approach while ensuring quality communication standards.
Send your CV to:

operationsmanager.mioc@miak.in

+91 95620 06688 | +91 97457 33233

Job Type: Full-time

Ability to commute/relocate:

Kannur, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Language:

English (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD4098527
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cannanore, KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year