Job Description

We are seeking a

proactive and analytical Business Sales Operations Executive

to support and enhance our

Transportation (B2B)

operations. The ideal candidate will oversee client coordination, order processing, and operational execution while ensuring service excellence and driving business growth through upselling and data-driven decision-making.

What you will deliver

Coordinate with

B2B clients

to receive and manage transport orders, ensuring seamless execution. Assign, track, and monitor orders using the

Transportation Management System (TMS)

. Liaise with

internal teams

to ensure timely service delivery. Maintain strong and effective communication with

clients and internal stakeholders

to resolve issues promptly. Identify opportunities for

upselling, cross-selling,

and offering value-added logistics solutions. Analyze

operational and sales data

to enhance efficiency, service performance, and profitability. Track and report on

key performance metrics

, including order turnaround time, client satisfaction, and revenue growth. Support

teams

with documentation, MIS preparation, and process improvement initiatives. Apply knowledge of

vehicle segments and transport categories

to recommend the most suitable logistics solutions. Demonstrate initiative and leadership in

problem-solving, service recovery,

and achieving business targets.

Who You Are

Minimum 1 year

of experience in

Sales Operations, Business Coordination, Transportation, or Logistics (B2B)

. Strong

client coordination, communication, and stakeholder management

skills. Proficiency in

Hindi and English

(spoken and written). Good analytical skills with experience in

data interpretation and MIS reporting

. Demonstrated ability to

drive efficiency and identify business opportunities

.

Educational Qualification:

Any degree (Business or Management background preferred). Proficient in

MS Excel, CRM systems,

and digital tools for reporting and tracking.

Key Competencies:

Strong ownership and accountability Analytical and data-driven mindset Problem-solving and decision-making ability Client-focused with strong relationship management skills Organizational discipline and teamwork



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