Job Description

1. Strategic pilots and rollouts Executive engagement motions Coordinate with Procurement, Finance, Legal, MS Digital, Engineering, HR, and partner teams to unblock progress and maintain momentum. Ensure execution coherence across parallel workstreams and geographies. 4. Executive Communications & Decision Support Develop executive-ready narratives, briefings, and communications on behalf of the Leader. Synthesize operational data, insights, and risks into clear decision frameworks for senior leaders. Ensure leaders are prepared, aligned, and equipped ahead of critical conversations. 5. Business Performance & Risk Management Monitor business performance signals, execution risks, and dependency gaps. Drive early intervention on issues that could impact delivery, compliance, or leadership credibility. Directly influences execution effectiveness across global Delivery Partner strategy and operations. Interfaces regularly with senior leaders, external partners, and cross-company stakeholders. Protects business outcomes by ensuring alignment, velocity, and disciplined execution. Enables the Senior Director to operate at the appropriate enterprise altitude, rather than being pulled into fragmented operational details. Act as the Leader's strategic extension, translating priorities into executable plans, milestones, and outcomes. Own the integration layer across strategy, operations, people, finance, and partner engagement. Anticipate risks, trade-offs, and interdependencies, proactively surface recommendations and options. Executive Operating Cadence & Governance 2. Own the end-to-end operating rhythm for the Leader: Executive reviews (QBRs, MBRs, LT syncs) High-visibility internal and external forums Drive clarity on decisions, actions, owners, and timelines; ensure follow-through and closure. Maintain rigor across governance, compliance, and cross-functional accountability. Program & Initiative Execution (High-Risk / High-Visibility) 3. Lead orchestration for complex initiatives including: Delivery Partner Summits 6. Demonstrated ability to operate in ambiguity and complexity. Strong strategic thinking combined with exceptional execution discipline. Executive presence, sound judgment, and high trust quotient. Proven experience working with senior leadership and cross-functional teams at scale. Ability to influence outcomes without direct authority. Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience. 10+ years of experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles. Experience pivoting between big picture thinking and operational tactics - Experience in managing offices / chief of staff roles / business manager in a high-pace / high-stakes environment. - Strong proficiency in verbal / written skills in crafting communications, memo's, compiling business insights. Master's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) OR 8+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles Experience in managing teams including people management (Direct / Matrixed) Demonstrated experience applying AI for better customer and business outcomes This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. *

Skills Required