Job Description

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll do

As CoE Engineer for SAP systems, analyze performance bottlenecks (system wide or business process wise) on Application, HANA or OS level of our global customers and present the results of your findings and recommendations to IT managers and executives.


You have the chance to design and optimize complex IT landscapes, on which our largest customers run their businesses. Your area of responsibility will extend to deep technology root cause analysis and introduction of best practices for operations at complex implementation

You can grow fast in getting a top expert on new technologies like HANA, BIG data platform etc and their root cause analysis and optimization secrets.


You have to be a good team player as we act as a team also across the globally distributed Mission Control Centre's, but also you need the ability to drill down into technical issues and solve difficult problems.

As our customers are global players and communication with our colleagues all over the world is daily business, very good English language skills are a must. To deliver our services globally to customers, travel of course, is part of the daily business.

What you bring

3-4 years' experience in the areas of Large SAP NetWeaver/Basis and HANA administration/tuning kills. HANA performance and troubleshooting HANA SQL scripting and data modeling SQL and related tuning concepts SAP application memory management and performance tuning skills Exposure to BASIS and HANA upgrade/migration activities Exposure SLT/SDA/SDI set up and troubleshooting HANA modelling (CDS development), performance and troubleshooting hands on experience with SAP tools for troubleshooting and optimization activities

Good to know :

HANA security set up XSA set up and troubleshooting Understanding of data management and exposure to NSE/IQ exposure to hyperscalars (any certification will be preferred) Exposure to end to end migration projects anydb to HANA or ECC to S/4; technical architecture definition and set up Basic understanding of SAP Business process (ex. Order-To-Cash) and use in any industry implementation

Meet your team

SAP Customer Success - Premium HUB team is recognized for its world-class service and support offerings. With our highly motivated employees worldwide we offer comprehensive services for every aspect of customers' software implementation and operation.

The Center of Expertise (CoE) within Premium HUB provides the expertise in application and technology areas to deliver high-end support to our MaxAttention, Active Embedded and Enterprise Support customers.

Our methodology is to engage proactively with our customers and to live a long-term engagement build on trust and respect. Our work is based on a holistic understanding of our customers' business and a strong relationship to jointly improve IT & business operations and safeguard their implementation projects. As every customer is unique we provide an individual high quality support to them based on a value delivery approach.


Location : Pune, Bangalore or Gurgoan.


#SAPInternalT1 #BusinessProcessT1

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.



SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.



For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.



Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.



Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.



Requisition ID: 440294 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid