When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Your Impact Shapes the World at Caterpillar Inc
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Summary
We are seeking a skilled Business Process Analyst to join our
India GCC - Enterprise Data & Integration Services-CAT IT Division
The preference for this role is to be based out of
Whitefield PSN Office, Bangalore, India
What you will do
Estimation and creation of project plans for small to medium sized projects
Provide all the necessary project management support activities within BUs
Prioritizing Demands, tracking progress, identifying risks, and ensuring projects are aligned with the organization's strategic objectives.
Manage the relationship with all the stakeholders
Coordinate internal resources and vendors for the flawless execution of projects
Understanding business priorities and delivering projects accordingly
Facilitating agile ceremonies and removing any impediments in the team
What you will have
Should have at least 7+ years of experience in Project Management
Should have experience in either MS Project or Azure DevOps
Experience in ServiceNow is a must
Knowledge of Demand Management module in ServiceNow is a plus
Experience in Agile mode of managing projects in a plus
Ability to work with multiple stakeholders in parallel
Good understanding and exposure to Software Development Life Cycle
Advantage to have certifications like Certified Scrum Master or PMP
Excellent oral communication is a MUST
Work Timings:1:00 PM to 10:00 PM IST (EMEA Shift)
5 days work from office
.
Skills desired:
Business Analysis:
Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.
Level Basic Understanding:
Explains the key concepts, techniques and steps involved in the business analysis process.
Lists examples of how the organization realized the benefits of business analysis and improved the way of doing business.
Outlines the scope of the business analysis process.
Understands the purpose of each business analysis technique and their specific needs.
Core Application Systems:
Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.
Level Basic Understanding:
Describes basic elements and benefits of core applications supported by own area.
Names the organization's core application systems.
Names major business functions and services supported by core applications.
Locates and uses relevant documentation for core applications.
Information Capture:
Knowledge of the methods, channels and processes to obtain needed information; ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner.
Level Working Knowledge:
Follows defined procedures to document all routine information.
Identifies relevant established standards, policies and practices.
Fulfills routine information capture needs in own area.
Uses automated tools to capture, organize and archive relevant information.
Cites examples of different types of relevant information that need to be captured.
Analytical Thinking:
Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
Level Basic Understanding:
Names specific tools or techniques that can be used to support the analytical thinking process.
Describes specific software applications or products used for business analytics.
Gives examples of how analytical thinking has been used to resolve problems.
Helps others research and learn more about business analytics tools and applications.
Relationship Management:
Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Level Working Knowledge:
Provides prompt and effective responses to client requests and interactions.
Monitors client satisfaction levels on a regular basis.
Alerts own team to problems in client satisfaction.
Differentiates the roles and responsibilities in a business relationship.
Works with clients to address critical issues and resolve major problems.
IT Environment:
Knowledge of an organization's IT purposes and activities; ability to create an effective IT environment for business operations.
Level Working Knowledge:
Recognizes basic IT needs from the business users perspective.
Researches planned platforms, strategies, initiatives, and key issues related to the IT environment.
Implements existing technology infrastructure and systems management practices of one's own IT unit.
Analyzes the purposes and responsibilities of one's own IT department.
Follows an organization's information management policies.
IT Standards, Procedures & Policies:
Knowledge of Information Technology (IT) standards and policies; ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures.
Level Working Knowledge:
Participates in the design of organizational IT infrastructure and policies based on a business analysis.
Assists senior colleagues in identifying critical issues in IT design processes and policies.
Generates status reports for senior management to ensure the implementation of IT policies, standards and procedures.
Executes IT projects or services based on predetermined IT procedures.
Conducts performance reviews on specific technical applications or IT projects.
System and Technology Integration:
Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.
Level Basic Understanding:
Describes the basic concepts and issues of system and technology integration.
Illustrates the risks and benefits of technology integration projects.
Discusses major software, hardware or application integration initiatives and plans.
Explains system integration initiatives in own environment.
What you will get:
Work Life Harmony
Earned and medical leave.
Relocation assistance
Holistic Development
Personal and professional development through Caterpillar 's employee resource groups across the globe
Career developments opportunities with global prospects
Health and Wellness
Medical coverage -Medical, life and personal accident coverage
Employee mental wellness assistance program
Financial Wellness
Employee investment plan
Pay for performance -Annual incentive Bonus plan.
Additional Information:
Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers
Caterpillar is an Equal Opportunity Employer (EEO)
EEO/AA Employer. All qualified individuals, including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Posting Dates:
May 26, 2025 - June 12, 2025
Caterpillar is an Equal Opportunity Employer.
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Job Detail
Job Id
JD3724544
Industry
Not mentioned
Total Positions
1
Job Type:
Contract
Salary:
Not mentioned
Employment Status
Permanent
Job Location
KA, IN, India
Education
Not mentioned
Experience
Year
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Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.