Business Process Analyst Erp Claims & Returns

Year    KA, IN, India

Job Description

Tatigkeitsbereich:Supply Chain Management
Fachabteilung:Global Logistics, Customer Business, ICE EOP
Gesellschaft:Mercedes-Benz Research and Development India Private Limited
Standort:Mercedes-Benz Research and Development India Private Limited, Bangalore
Startdatum:01.02.2026
Veroffentlichungsdatum:06.12.2025
Stellennummer:MER0003V5L
Arbeitszeit:Vollzeit
Aufgaben
About MBRDI


Mercedes-Benz Research and Development India (MBRDI), headquartered in Bengaluru with a satellite office in Pune, is the largest R&D center for Mercedes-Benz Group AG outside of Germany. Our mission is to drive innovation and excellence in automotive engineering, digitalization, and sustainable mobility solutions, shaping the future of mobility.


Business Process Analyst - Enterprise Logistics Application (Claims & Returns)


Role Overview:
We are seeking a detail-oriented and collaborative Business Process Analyst to support the Outbound, Claims, and Returns processes within our Enterprise Logistics Application deployed across Europe and Dubai. This role involves analyzing and designing system processes based on business requirements, executing and documenting tests, and working closely with IT teams, business stakeholders, and supply chain experts. The analyst will be an integral part of a cross-functional, international scrum team, contributing to agile delivery and process optimization.


Key Responsibilities:Analyze and design system processes based on business requirements. Execute and document functional and integration tests. Collaborate with IT teams, business stakeholders, and supply chain experts. Support the scrum team with process knowledge and requirement clarification. Participate in agile ceremonies including Iteration Planning, Reviews, and Retrospectives.
Qualifikationen
Required Qualifications:Experience in logistics and supply chain processes, particularly outbound, claims, and returns. Strong analytical and documentation skills. Experience with agile methodologies such as Scrum and SAFe. Familiarity with Jira, Confluence, and test management tools. Advanced English proficiency: German language skills are a plus.

Preferred Personal Attributes:Excellent communication and collaboration skills. Ability to work in cross-functional and international teams. High level of initiative and self-management. Detail-oriented and reliable. Willingness to travel for onsite engagements (a few weeks as needed).

Why Join Us?

Be part of a purpose-driven organization that is shaping the future of mobility Work on cutting-edge technologies and global projects Thrive in a collaborative, diverse, and inclusive environment Access world-class infrastructure and continuous learning opportunities

Equal Opportunity Statement


At MBRDI, we are committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of gender, background, or ability.


Benefits
Mitarbeiterrabatte moglich
Gesundheitsmassnahmen
Mitarbeiterhandy moglich
Essenszulagen
Betriebliche Altersversorgung
Hybrides Arbeiten moglich
Mobilitatsangebote
Mitarbeiter Events
Coaching
Flexible Arbeitszeit moglich
Kinderbetreuung
Parkplatz
Kantine, Cafe
Gute Anbindung
Barrierefreiheit
Betriebsarzt
KontaktMercedes-Benz Research and Development India Private Limited
Plot No. 5-P, EPIP 1st Phase560066 BangaloreDetails zum Standort
MBRDI Recruitment E-Mail: mbrdi_recruitment@mercedes-benz.com

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Job Detail

  • Job Id
    JD4884499
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KA, IN, India
  • Education
    Not mentioned
  • Experience
    Year