Job Description

Ramboll in India Ramboll has more than 1,000 experts working across five offices in India applying their passion to deliver innovative solutions in markets as diverse as Buildings, Transport, Planning & Urban Design, Water, Environment & Health and Energy. Founded in Denmark, Ramboll is a people company. We invite you to contribute to a sustainable future working in an open, collaborative and empowering culture. Are you a person who has eye to details, takes ownership, works with minimal guidance, and communicates proactively then this is the right opportunity for you? Are you our new Business Performance Manager? Click the apply-button to send your application. Inviting bright minds
Do you want to push the boundaries of your profession and develop your excellence in an open, collaborative, and empowering culture? We work to create a sustainable future and our inspiring projects and innovative solutions aim to set the standard among our peers. You will join a global company that has been growing successfully since its founding in 1945. Together, we lead and leave a positive impact on societies, companies, and people around the world. You will join team at Chennai & will be reporting directly to the IT Director. Your key tasks and responsibilities will be

• Drives the identification of required KPIs by various departments of IT
• Not only identify various data sources, but also play the role of an influencer in future technology roadmap from a performance management perspective.
• Convert data to information and help drive decisions
• Able to interlink the relationship and dependencies on various KPIs on each other and required people behavior from those KPIs
• Work closely with Directors, HOD, and business analyst
• Monitoring & tracking of IT Prod KPIs
• Preparation of presentations for senior management visits
• Act as a central point of contact to drive cross team coordination across multiple business and technology functions
• Maintain and provide team metrics and report operational statuses on a regular basis to senior stakeholders
• Do trend analysis and help drive problem management process to bring in efficiencies.
• Track roadblocks, bottlenecks and issues and guide all teams to reduce inefficiencies
• Excel in conflict resolution as it arises and proactively guide the team to handle such occurrences

Governance:

• Ensuring timely publishing of standardized reports
• Ensuring that SLAs are active and agreed with stakeholders
• Ensuring all organizational tools are up to date for time tracking

Skills and Experience required:

• 10 years of experience in IT of which 5 years have to be in IT performance management
• Strong practical knowledge of IT processes
• ITIL Certified preferred
• Analytics and researching skills , stakeholder management and Trend forecasting
• Proficient with reporting tools and possessing high skill in making impactful powerpoint presentations
• Have ability to convert data to information and derive trends/decisions out of it

Welcome to our SupportOrganization
In Ramboll's Support Organization we take pride in keeping Ramboll running smoothly, enabling bright minds throughout the organization to focus on their areas of expertise as we tie together all parts of the business. We provide support within areas like Finance, HR, IT, Legal, Communication, Facility Management and more, coordinating efforts and securing common ground for the development and servicing of clients and markets. Ramboll in India
Ramboll has more than 1,000 experts working across five offices in India applying their passion to deliver innovative solutions in markets as diverse as Buildings, Transport, Planning & Urban Design, Water, Environment & Health and Energy. Founded in Denmark, Ramboll is a people company. We invite you to contribute to a sustainable future working in an open, collaborative and empowering culture. How to apply
Apply online. Attach your CV, cover letter and relevant documents showcasing why you are the right fit for the role, and when you are available to start. We look forward to receiving your application.

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  Fulltime
  22 September 2022
  REF3708G