Job Description

Who are we?

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At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.


What will you contribute?


Working collaboratively and in partnership with the business to provide operational support and enablement for our project managers, business operations, finance & other teams by further supporting them in the use of any prescribed tooling like Kimble, NetSuite, SFDC etc.


Ensuring the business is operationally executing to the required standards within the purview of the tools available Being in alignment with the other Business Excellence teams and ensure Finastra is operationally ready to execute new or operational change wherever required.

Responsibilities & Deliverables:

Your deliverables will include, but are not limited to, the following:


First Level Kimble Support Project Support (Cost/Revenue/Milestones/Expenses etc)
Element Activation Pending Closure Planned hours update (Baseline)


Revenue Adjustments Cost Adjustments as required Change of Engagement/Proposal Owners / Access /RoleChange of Entity/Client Name/Currency/VAT correction Milestones- Deletion/Revert/Queries Queries to Expenses Invoicing Support/Invoice failure Kimble Write Off - Unbilled Charges Timesheet Support Adjustments/Request for Timesheet Approval/Re-assignment of approver/Reverting Timesheets WAR Request/ Activation Resource Assignments/Resource Assignment issues Internal Project Creation Support Presales Project creation Perform month end activity to close the period/books and help finance and account to recognize the revenue Data Hygiene reports and corrections Kimble testing for 1FinMigration & testing support Go live Support-Activations clean up, Hypercare


OA Support Invoicing Support-Credit Notes/RA / Reissue Invoices-Tax/Description issue on invoices/Invoice Rejections Access request Pending Close Timesheet Support
SFDC Support Opportunity/ SO Support Client/Client Address /Territory Change/Currency change and Deal sheet Submissionist by Sub creation Pearl Support OBS correction Modification of Milestone RLF correction Total amount correction Split of PS and FED Add or deletion of products Project type changes


ARIS License Support Login Issues


License request/Clean-up Database creation & backup to share point

Required Experience

: o

2-4Yrs

Good communication skills - Verbal and Written

Good analytical and problem-solving skills

PMO experience is an added advantage

Good experience working with PSA /project management tool like( Kimble, OpenAir, NetSuite)

Coupa

Min 2+Yrs is must & Should

Strong Excel knowledge & MS office Skills -

Must Strong knowledge in working with information systems - run reports, usage of BI/DOMO/Power BI, define required reports - Good to have


We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

Flexibility:

Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Well-being:

Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.


Medical, life & disability insurance, retirement plan, lifestyle and other benefits*

ESG:

Benefit from paid time off for volunteering and donation matching.

DEI:

Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).

Career Development:

Access online learning and accredited courses through our Skills & Career Navigator tool.

Recognition

: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.





Specific benefits may vary by location. At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.


Be unique, be exceptional, and help us make a difference at Finastra!