Job Description

As a Business Operations Specialist, you will play a key role in supporting our day-to-day operations, ensuring smooth client interactions, and maintaining compliance standards. This is a hybrid role with flexible working hours, primarily aligned with North American time zones.

Key Responsibilities

Manage and streamline operational workflows across finance and insurance verticals Communicate effectively with North American Team via email, chat, and video calls Maintain accurate records and documentation in digital systems Collaborate with internal teams to resolve client issues and improve service delivery Ensure compliance with industry regulations and internal policies Utilize modern tools and platforms (CRM, cloud-based apps, automation tools) Assist in reporting, data analysis, and performance tracking
Requirements

Bachelor's degree in Business, Finance, Operations or related field Strong understanding of finance and insurance industry terminology Proficient in using modern technology and digital tools Excellent communication skills in English (spoken and written) Clean police verification record (mandatory) Ability to work independently and manage time effectively Comfortable with hybrid work setup and flexible hours
Preferred Skills

Experience with CRM platforms (e.g., Salesforce, Zoho) Familiarity with Google Workspace or Microsoft 365 Prior experience in Team collaborating roles or operations support Knowledge of compliance and data privacy standards
What We Offer

Competitive salary and performance incentives Flexible working hours and hybrid setup Opportunity to work with global clients Supportive team culture and growth opportunities Training and development in cutting-edge tools

Ready to join a forward-thinking team? Apply now and help us shape the future of operations in the finance and insurance space.

Job Types: Full-time, Permanent

Pay: From ?40,000.00 per month

Benefits:

Flexible schedule Internet reimbursement
Education:

Master's (Preferred)
Language:

English (Preferred)
Shift availability:

Night Shift (Required)
Work Location: Remote