Business Operations Specialist

Year    MH, IN, India

Job Description

About the Role



As a

Business Operations Specialist

, you'll play a key role in ensuring smooth operations for both our

digital platform

and

on-ground event partnerships

. From coordinating with event organizers and managing race listings to ensuring a seamless participant journey, you'll help shape how thousands of athletes experience Race Above.

Key Responsibilities



Platform Operations & Coordination



Onboard endurance events (runs, triathlons, obstacle races) onto the Race Above platform. Coordinate with event organizers for ticketing setup, payment reconciliation, and data accuracy. Monitor live event listings, ensure smooth registration flow, and resolve participant queries.

Event Partner & Brand Management



Collaborate with event partners and sponsors for platform integrations, branding visibility, and cross-promotions. Support partner activations and manage on-ground touchpoints during Race Above-supported events. Maintain long-term relationships with event organizers and brand partners.

Participant Experience



Oversee participant data management, communications, and customer service touchpoints. Ensure a seamless user experience from ticket booking to race-day participation. Work with tech and marketing teams to enhance participant engagement on the app.

Reporting & Operations Excellence



Track KPIs like registrations, engagement metrics, and operational efficiency. Manage budgets, vendor coordination, and reporting for key partnerships. Identify and implement process improvements for scalability.

Who You Are



Passionate about sports, endurance events, and community-driven experiences. A problem-solver with excellent organizational and multitasking skills. Tech-savvy, data-driven, and comfortable with digital tools and dashboards. A strong communicator who can manage relationships across teams and partners. Open to travel for race-day operations and partner events.

Qualifications



Bachelor's degree in Business, Sports Management, or Event Operations. 2-5 years of experience in operations, event management, or platform coordination. Prior experience in the sports, fitness, or startup ecosystem preferred.

What We Offer



Opportunity to shape the future of India's endurance sports community. A mix of tech, sports, and event experiences across digital and on-ground formats. Dynamic, growth-oriented environment with a passionate team of doers.
Job Type: Full-time

Pay: ₹300,000.00 - ₹550,000.00 per year

Work Location: In person

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Job Detail

  • Job Id
    JD4464902
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year