Job Description

A

bout Us:

We're launching a pan-India digital services agency focused on lead generation, social media management, and web development for businesses like interior design firms, local brands, and SMEs.

We're looking for a highly organized, resourceful, and proactive

Operations Manager

to set up the entire backend of our business before we officially go to market.

This is a

foundational role

, working directly with the founder.

Key Responsibilities:
Business Setup & Execution:
Coordinate with CA/legal teams for business registrations (GST, MSME, domain, brand name)

Set up email, Google Workspace, CRM (Airtable, Notion), Canva Pro, WhatsApp API tools

Document SOPs for client onboarding, lead tracking, sales flow, and service delivery

Positioning & Collateral:
Assist in finalizing positioning, taglines, service packages & pricing

Create or coordinate creation of company profile deck, brochures, and pitch presentations

Work with freelance designer to ensure all client-facing assets are professionally made

Team Coordination:
Manage freelancers (designer, media buyer, copywriter)

Set timelines, follow-ups, and task tracking using Trello/Notion

Admin & Process Building:
Organize folders, naming conventions, drive/workspace structure

Prepare templates for proposals, invoices, client contracts

Skills & Requirements:
1-3 years of experience in operations, executive assistant, or startup/agency admin roles

Strong command over Google Workspace, Canva, task/project tools (ClickUp, Trello, Notion)

Excellent written and verbal communication in English

Self-starter mindset with ability to execute without micromanagement

Bonus: Experience in digital agency or working with designers/developers

Why Join Us:
Get a front-row seat in building a high-growth digital business

Work closely with the founder & be part of strategic decision-making

Flexible work hours, remote-friendly culture

Long-term opportunity to grow into senior leadership (COO, Project Head)

To Apply:
Send your CV + short cover letter to contactshivi@gmail.com
Subject line: Application for Operations Manager - [Your Name]

Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

Cell phone reimbursement
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Application Question(s):

Any Previous Experience in Digital Marketing Agency?
Experience:

Operations management: 2 years (Preferred)
Work Location: Remote