Job Description

Job Title - Business Operations Associate 12 ( Associate) + Mobility - Meetings and Events

Management Level : 12, associate

Location: Bangalore/

Gurgaon

/Hyderabad/Chennai

Must have skills:

Event Technology Experience, Event Registration website build experience, Project handling, Cvent Knowledge (Expert and Advanced)

Good to have skills:

have Indepth knowledge of other Event Technology Attendify, EventBrite, on24, touchcast,.

Job Summary:

The Meeting & Event Registration Team Associate works with our global team of event technology professionals to create event registration websites and email communications using Cvent, Accenture's enterprise Meeting & Event technology platform. Our Associate will work directly with event owners to design and develop sites using Accenture-branded assets and templates and configure the right system features and functionality to allow a smooth event attendee registration process.

Roles & Responsibilities:

Accuracy in the completion of assigned tasks and deadlines, team processes and standard operating procedures Consults on event requirements and site features Coordinates changes to attendees, waitlists, rooming lists, approvals and capacities w/event owner Coordinates site testing and final sign-off with customer Creates event reporting package with updated reports Follow communication process flow Independently Support 8-12 Simple, Medium, and High events at one time with consistent and quality customer support Integrates site data with MMS (Salesforce), On24 and Touchcast Manages event websites and registration changes Manages post-event technology tasks (upload final participant lists, communicate web build hours/fees, complete final billing process form, close-out checklist) Sends additional rounds of invitations and communications Sends initial invitation and/or provides final site URL Sends post-event feedback surveys Support taskforces and special projects (as assigned) Supports the creation of the event websites and registration, invitations and other emailed communications, per customer requirements Updates process forms in a timely manner

Professional & Technical Skills:

Indepth Knowledge of Cvent Event Technology and Registration Management Knowledge of onsite event technology, and Events Industry and Event lifecycles Top Tier Customer Centric Communication Both Verbal and Written Customer Success, Customer Service, Project Handling, management

Additional Information:

The ideal candidate should have worked with Event Technology and have assisted in building or managing Event Registration websites.
About Our Company | Accenture

Experience:

Minimum of 3 to 5 years of experience in building and managing Event Registration websites using Event Technology.

Educational Qualification: A University degree