Job Description

Job Type: Full-time

Experience

: 1-3 years (Excel & operations experience preferred)

About the Role

We are looking for a detail-oriented and proactive Operations & Reporting Executive to manage daily reporting, coordinate vehicle trips, and monitor online bidding platforms. The ideal candidate should be comfortable working with Excel, handling real-time operational issues, and communicating clearly with drivers and clients.

Key Responsibilities

1. Reporting & Documentation

Prepare, update, and maintain balance sheets, daily trip reports, and expense sheets in Excel. Collate data from multiple sources and ensure records are accurate and up to date. Create simple dashboards or summaries for daily/weekly reporting.
2. Online Bidding & Platform Management

Work on various online bidding portals/tools (training will be provided). Monitor live bids, update bid amounts when necessary, and ensure timely submission. Track bid performance and communicate any urgent changes.
3. Driver & Vehicle Coordination (Fleet Management)

Manage 15+ drivers/vehicles and assign trips efficiently. Ensure drivers reach the pickup and drop-off locations on time. Coordinate daily schedules, track vehicle movement, and handle routing changes if needed. Maintain communication with drivers to manage delays, emergencies, or last-minute requirements.
4. Communication & Problem-Solving

Act as the point of contact between drivers, customers, and management. Resolve operational issues promptly and escalate problems when required.

Required Skills & Qualifications

Strong proficiency in Excel (formulas, filtering, formatting, basic analysis). Ability to work with online tools/portals for bidding or data entry. Good communication skills (Hindi required; basic English preferred). Strong organizational skills and ability to multitask under time pressure. Prior experience in operations, transport management, logistics, or admin roles is a plus.

Preferred Qualities

Punctual, responsible, and self-motivated. Comfortable coordinating with multiple people (drivers, vendors, customers). Ability to think quickly and handle unexpected changes in schedule.

Salary Range

Job would start with a 6 month internship at ?12,000. Post 6 month there will be an evaluation and based on the results a full-time offer might be extended. Salary range for full-time employee is 15,000-20,000 per month.

Work Schedule

6 days a week (timings can be customized) On-call support during urgent operational situations may be required. Job may require occasional travel to Patna, Ranchi and other places where the vehicles are stationed.
Job Types: Full-time, Internship
Contract length: 6 months

Pay: ₹12,000.00 - ₹20,000.00 per month

Education:

Diploma (Preferred)
Location:

Jamshedpur, Jharkhand (Preferred)
Work Location: In person