Job Description

The Company
NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.

The Opportunity
NTT Data is experiencing unprecedented growth as many of our clients are dealing with the technology challenges necessary to stay competitive. As a result, our Finance team is actively seeking a results-oriented Accounting/Finance resources to join our team in Gurgaon.

The Account Operations Team supports our NTT DATA Account Leaders in Contract Management, Account Governance and Business Process Compliance activities to enable timely order-to-cash process and effective coordination between Sales, Forecasting, ERP and Resourcing actions. The primary objective of this group is enabling Client Managers to focus on account growth by supporting account operations/administrative activities, improving processes/data/ compliance/awareness within or across accounts, providing proactive insights and supporting actions related to org-wide initiatives. The CMS Organization Business Support Team is responsible for overall contract management support, account operations tracking, process compliance activities and client onboarding activities. The CMS Operations Support Associate/Sr. Associate supports key processes for a portfolio of accounts reporting to the Operations Team Lead/Manager.

Job Responsibilities: The incumbent may be required to perform all, or a combination of the following essential functions as determined by business necessity.

• Develop and maintain daily, weekly, and monthly operational reports/analysis as it relates to volume, efficiencies, cycle time and quality.
• Report on operational metrics, conduct data and business analysis, and present summary of findings to management in a clear, concise, convincing, and actionable format.
• Create and maintain monthly operational scorecards to track and report on KPIs.
• Generate and distribute management reports in an accurate and timely manner.
• Develops MIS documentation to allow for smooth operations and easy system maintenance.
• Provide strong reporting and analytical information support to management team.
• Analyze business information to identify process improvements for increasing business efficiency and effectiveness.
• Preparation of Financial MIS (Daily / Weekly / Monthly / Quarterly / Annual).
• Ensure data is stored in a common platform for future use.
• Propose steps to automate the standard repeatable steps of the process.
• Automation of reports which has repetitive steps.
• Analyze and process large scale data with utmost quality for use of team and management.
• Analyze data and generate insights to support decision-making.
• Ensure timely and accurate reporting to management.

NTT Data