Jayalakshmi Silks is looking for an experienced and driven
Business Manager
to lead the retail operations of our
Palarivattom branch
in Kochi. The ideal candidate will have extensive experience in retail store management, people leadership, and sales performance with a passion for delivering exceptional customer service.
Key Responsibilities:
Drive overall
store sales and meet revenue targets
Ensure brand-aligned
visual merchandising (VM) standards
Manage
stock replenishment
and coordinate with the
Purchase Team
Monitor
staff performance
daily, weekly, and monthly
Conduct
reviews
of staff and department heads
Lead
team communication
and solve operational and HR issues
Maintain
staff grooming standards
and resolve customer complaints
Ensure smooth
store operations and staff availability
, especially during peak hours and weekends
Improve
customer experience
, handle
Google reviews
, and track walkouts
Maintain and analyze
daily and department-wise sales reports
Organize proper
training and onboarding
for new team members
Required Qualifications & Skills:
Graduate
in any discipline
Minimum 5 years
of experience in a reputed retail brand as a Store Manager or equivalent
Proven ability to manage
large teams (45+)
Experience handling
store turnovers of ?10-15 Cr/year
Strong people management, communication, and leadership skills
High energy, attention to detail, and ability to multitask
Benefits:
Opportunity to work with
one of South India's most respected fashion retailers
Career growth
within a rapidly expanding organization
Dynamic and supportive work environment
Job Type: Full-time