Job Description

Experience- 8 to 10 years Location- Bangalore Must have- Experience in Business Management Experience in Store Management Key Responsibilities Store Operations . Finalize and drive store level sales to achieve the budgeted topline and bottom line . Analyze brand / category performance with the Territory Concept Managers to ensure the right product mix for the store . Ensure adequate facilities, store ambience and services for staff and customers . Create effective checks to track utilization of store expenses . Ensure adherence to retail standards . Regularly review stock status and monitor timely replenishments (from warehouse to the store) . Implement and adhere to the SOPs for all retail operations . Track and minimize shrinkage, damage and pilferage within norms . Supervise the store cash management as per SOPs . Drive the Retail Sales of Gift Vouchers on the floor . Ensure compliance to statutory regulations for the store . Monitor and track competition for benchmarking and to initiate counter strategies . Initiate BTL activities and also ensure new customer acquisitions and retention of TIC customers People Management . Conduct the final round interviews for selection of staff for all positions at the store . Manage and ensure employee satisfaction and retention . Ensure training for store staff on product knowledge, retail standards, customer service and personal grooming . Build, coach, develop and motivate the team to meet and exceed performance expectations KEY RESULT AREAS . Achieve topline and bottom line for the store . Maintain the retail standards . Manage stock display capacity and replenishment . Control Shrinkage and minimize damages and pilferages as per norms . Competition Benchmarking . Maintain customer service standards . Adherence to store SOPs and checklists. Improve internal audit scores . Manage staff Retention Skills: store management,people management,business management

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