Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Senior Business Intelligence Analyst

Department/Team:

Data & Insights > Client Analytics & Insights

Location:

Bengaluru IN



The role

The work dynamics Data & Insights team is looking to recruit a Senior Business Intelligence Analyst to work in its Business Intelligence Team.

The Senior Business Intelligence Analyst will work as part of a highly skilled client-oriented global data community at JLL to develop innovative analytical solutions that support the business's efforts to increase productivity, reduce risk, lift customer satisfaction, and drive revenue.

The Business Intelligence Team is committed to continuous learning and innovation. As such, the job holder will be expected to embrace external industry communities, including Tableau, Alteryx, and Databricks, to ensure their skills constantly evolve and embrace new analytical techniques and functionality within our core BI products.

As the business use of data and analytics matures within our client and client-facing teams, so will the tools and platforms the business uses for Business Intelligence. The Business Intelligence Analyst will be expected to support the development of analytical Proof of Concepts to demonstrate the potential return on investment and transform Proof of Concepts into sustainable processes that can be adopted and shared across JLL. This will be done as part of the wider Business Intelligence Analytics Team within JLL, ensuring any developed solutions are documented and embedded within the team's operating framework.

The person will be accountable for building effective analytical products and transforming transactional data into meaningful business insights. The ideal candidate will demonstrate good data visualisation skills, design thinking, problem-solving skills, and excitement about building creative first-of-a-kind solutions.

In addition, the ideal candidate will demonstrate an ability to embrace new techniques and technology, leveraging defined and documented business requirements to develop analytical solutions that provide the business with actionable insights.

They will be required to work at a fast pace, using an agile project management methodology that enables an iterative and collaborative approach to project delivery.

Whilst strong technical knowledge is essential, it is equally important that the candidate can integrate alongside existing data & insights staff, sharing their knowledge and learning from other analysts within the team and the broader JLL Business Intelligence and data family.

Day to day

Support the continued development of client and client-account-specific core business intelligence solutions (Tableau, Alteryx, Databricks, Python, JLL GPT APIs )

Provide advice and guidance to staff on Tableau, data analysis and reporting.

Ensuring iterative design processes are followed, providing regular feedback and engagement to the business.

Be an active member of the internal and external B.I communities to ensure continuous personal learning and knowledge sharing with other members of the B.I Team.

Actively participating in feedback to other analysts and data engineers for the development of new initiatives.

Actively participating in feedback to other analysts and data engineers for the development of new initiatives, collaboratively sharing your experience and knowledge.

Desirable Knowledge & Capabilities

Strong knowledge of data visualisation and analytical techniques.

Proven examples of utilising Tableau and Alteryx to develop innovative solutions to complex requirements.

Demonstrates examples of learning new techniques and tools, as and when identified, for example, predictive modelling, Generative AI and Human Centred Design

Communication - Excellent presentation skills (verbal and written), strong understanding of analytic/statistical concepts, and ability to explain them to others through simple storytelling.

Strategic Thinking - Ability to think broadly, create a shared vision, and embrace change as an opportunity.

Customer Management - Understanding customer needs and setting; managing appropriate customer expectations within system, project, or contract constraints while providing exceptional customer service, creating trust and transparency that fosters lasting customer relationships.

Team-building--Key stakeholders and collaborators are geographically dispersed. It is critical to get results from ad hoc groups of disparate people.

Experience in agile project management methodology is desirable.



Skills and Experience

Bachelor's degree, Master's degree or equivalent experience in BI, computer science, econometrics, operations research or statistics preferred, or equivalent working experience

Minimum 2 years past work experience as a BI, business or data analyst required

Fluent English

Ability to engage with colleagues wider the B.I Team.

Strong communicator.

Experienced in working within a complex, corporate, environment.

Inspire trust, adapt and learn.

Ambitious and driven to win

Consistently exceeds performance targets and takes quick, corrective action when required.

Ensure execution, drive targeted results, focus on customers and lead courageously.

Ability to work autonomously, to define business requirements and work in partnership with colleagues on the B.I Analytics Team to deliver governed, sustainable solutions.

Able to position the JLL brand in the industry and raise its profile.

Instils a proactive mindset that enables the organisation to anticipate versus react.

Alters the firm's capabilities to achieve a higher degree of production.

Lives in the future, not the present.

Inspires and motivates toward new and stretch opportunities.

Ability to transfer knowledge and expertise to colleagues, enabling and empowering them to grow and develop.

Influence others, engage and inspire proactive collaboration, communicate effectively and build relationships. Emotional intelligence and strong presentation skills are required.

Business analysis, consulting/advisory and/or project or client management experience

Working experience in BI tools (for example, Tableau)

Knowledge and experience of working with data warehousing technologies (like Alteryx, Snowflake, Amazon RDS)

Working experience in the analytical toolkit (e.g. SPSS, SAS, R, Python) would be a plus

Strong analytical mindset with an ability to interpret, visualise and tell the story behind the data

Focus on providing relevant solutions to customer challenges, which drive productivity, profitability, client satisfaction or other important business metrics.

Able to deliver high-quality work promptly, also under time pressure.

A team player with excellent written and verbal communication skills - able to effectively communicate both with technical experts and management.

Professional experience and passion to further excel in a category of broadly understood BI, including Business & client understanding, business analysis, data visualisation, databases, data integration, ETL, big data, storytelling, Generative AI and strategy.

What we can do for you:

You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay.



Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you.



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.