Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Business Intelligence Analyst

Reports to:

Global Programs Lead

Position Summary

The Business Intelligence Analyst transforms operational data into actionable insights that drive strategic decision-making for JLL's service delivery to Client. This role develops sophisticated data models, creates interactive visualizations, and conducts advanced analytics to identify trends, optimize operations, and enhance workplace experiences. The position serves as a critical link between raw data and business strategy, enabling data-driven decisions across the global account.

Key Responsibilities

Develop and maintain comprehensive business intelligence dashboards and reporting systems for the Stripe account o Design and implement data models that integrate multiple data sources into cohesive analytical frameworks o Conduct complex data analyses to identify trends, patterns, and opportunities for operational improvement o Create interactive visualizations that effectively communicate insights to stakeholders at all levels o Partner with operational teams to understand business requirements and develop appropriate analytical solutions o Develop predictive models to forecast resource needs, occupancy patterns, and service demand o Establish data governance practices ensuring data quality, consistency, and security o Automate reporting processes to improve efficiency and data accessibility o Provide analytical support for business reviews, strategic planning, and continuous improvement initiatives o Research and implement innovative data analytics approaches and technologies o Collaborate with Stripe stakeholders to align analytics efforts with their business objectives o Document data structures, analytical methodologies, and reporting procedures

Required Qualifications

Bachelor's degree in Data Science, Analytics, Statistics, Business, or related field o 5+ years of experience in business intelligence, data analysis, or similar role o Strong proficiency with BI tools such as Power BI, Tableau, or QlikView o Advanced skills in data manipulation and analysis using SQL and Excel o Experience with data visualization techniques and dashboard development o Knowledge of data modeling concepts and best practices o Strong analytical thinking and problem-solving abilities o Excellent communication skills with ability to translate complex data into actionable insights o Experience working with large datasets from multiple sources

Preferred Qualifications

Master's degree in Data Science, Analytics, or Business Intelligence o Experience with Python, R, or other programming languages for data analysis o Knowledge of facilities management or real estate analytics o Experience with workplace utilization analysis and space optimization o Background in developing predictive analytics models o Experience with cloud-based data platforms (Azure, AWS, etc.) o Understanding of API integration for data collection o Experience working in a client-facing analytical role o Knowledge of data privacy regulations and compliance requirements

Working Environment

This remote position supports JLL's service delivery to client globally, with primary focus on AMER operations. The role requires collaboration with stakeholders across multiple time zones and occasional travel to key client locations (approximately 15-20%). The Business Intelligence Analyst works in a dynamic, data-rich environment that values innovation and analytical rigor, with opportunities to influence strategic decisions through data-driven insights.

JLL is an Equal Opportunity Employer committed to creating an inclusive workplace that embraces diversity and values the contribution of all employees.



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.