Job Description

Department Overview

Operations streamlines business performance by integrating and transforming delivery on a global scale to consistently provide superior customer experiences and increase shareholder value.



Operations drives efficiency and risk mitigation through process simplification, functional consolidation, automation, and effective controls.

Shared Services Operations

Shared Services Operations is responsible for managing company-wide utility functions to drive scale, operational efficiency, and consistency while designing and executing improvements to automate processes and support the implementations of internal controls.

Shared Services Operations- Quality Assurance

The objective of the QA team is intended to provide reasonable assurance that the business processes and risk-mitigating controls are operating as designed and expected, and those risks are sufficiently mitigated. Furthermore, these activities should enable proactive self-identification of issues and events, root cause analysis, reporting, and resolution of process and control deficiencies and adverse customer impacts.



The Quality Assurance (QA) Team, by design, serves as a post transaction quality assurance function, aligning to the definition of a Quality Assurance per the Quality Assurance Policy.



Quality assurance activities, including the evaluation of transactions, files, or other items to verify consistent application of regulatory and internal policy requirements and to assess the quality of controls. These reviews may be performed manually or through automated means.

About this role:

Wells Fargo is seeking a Business Execution Associate

In this role, you will:

Provide Financial Crimes groups Quality Assurance support through execution of testing scripts, identification, and reporting of issues Executing self-assurance activities and supplementing existing practices through the execution of business monitoring, surveillance, and/or Quality Assurance/Quality Control activities Ensuring business process controls are working effectively in order to promote and enable proactive identification, root cause analysis, reporting, escalation, and corrective action of process and control deficiencies and adverse customer impacts Implementing the Ops Utilities Quality Assurance Activities methodology through the following requirements: Collaborate with and report findings and recommendations to management concerning Quality Assurance issues Informing risk measures, where appropriate Working with the business groups with the newly identified controls within the Risk and Control Self-Assessment tool to map controls to the future state of QA testing Provide maintenance and implementation support for Quality assurance program for Financial Crimes Groups. Participates in special projects as assigned that could involve very large volumes, high profile clients, and accelerated service level agreements to complete the request quickly Provide feedback and present ideas for improving or implementing processes and tools within QA group Identify and recommend opportunities for process improvement and risk control development Support production environment as per business requirement and set objectives

Required Qualifications:

6+ months of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Bachelor's degree in business, finance or economics. Preferred Certified Anti Money Laundering Specialist (CAMS) certification or equivalent

Desired Qualifications:

Experience in creating, executing, and documenting QA/Compliance/Audit/post transactional testing Strong QA/QC/testing/Audit background Strong Microsoft Office skills (Excel, PowerPoint etc) Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Ability to work effectively, as well as independently, in a team environment Critical thinking skills Experience in executing Quality Assurance Activities and supplementing existing practices through the execution of business monitoring, surveillance, and/or Quality Assurance/Quality Control activities Experience evaluating the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls; analyzing business and/or system changes to determine impact, identify and assess operational risk issues Exposure and proven track records in reporting and MIS Creating and maintaining QA test scripts and procedure documentation Recording and maintaining a centralized inventory of QA activities Facilitate an efficient and valued review process Ability to thoroughly document and succinctly write final reports of the applicable QA Activities Executing reporting, escalation, root cause analysis, and resolution of identified issues.

Posting End Date:

30 Aug 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.



Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.



Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.



b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.