Job Description

Summary -Provide analytics support to Novartis internal customers (CPOs & Regional marketing and sales teams) on various low-medium complexity analytical reports. -Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics. -Support GBS -GCO business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories -To be an integral part of a comprehensive design team responsible for designing promotional marketing materials.

Key Responsibilities

• Design and evaluate innovative solutions that address evolving customer needs
• Build strategic partnerships through co-creation with internal and external stakeholders
• Coordinate project plans across design, development, and production stages
• Collaborate with brand, technical, and cross-functional teams to maximize value delivery
• Interface with global and local brand teams for project planning and analytics
• Standardize reporting across brands, data sources, and platforms
• Communicate effectively with stakeholders through regular updates and best practices
• Track time, KPIs, and reporting in alignment with internal procedures
• Ensure compliance with Novartis legal, IT, and HR operating standards
• Identify and report adverse events using established Novartis systems

Essential Requirements

• Graduate or postgraduate degree in Medicine, Pharmacy, Life Sciences, or Engineering
• 4-5 years of experience in data analytics within pharma, market research, or KPO settings
• Familiarity with Salesforce, Genesys, and patient support applications
• Proficiency in Excel, PowerPoint, and JIRA-Xray for analytics and reporting
• Strong understanding of testing tools, methodologies, and defect tracking systems
• Excellent problem-solving skills and attention to detail
• Proven communication, presentation, and stakeholder management capabilities
• Experience working in cross-cultural, international environments with customer service orientation

Desirable Requirements

• Experience with healthcare systems and patient support applications
• Understanding of the US commercial pharmaceutical business

Skills Desired Advertising Campaigns, Alteryx, Analytical Thinking, Brand Awareness, Business Networking, Curiosity, Digital Marketing, Email Marketing, Marketing Communications, Marketing Plans, Marketing Strategy, Media Campaigns, Process Documentation, Strategic Marketing

Skills Required