Job Description

About Gem O Sparkle

We are a fine jewelry manufacturer and well-established as an online and retail seller. Gem O Sparkle was established in the year of 2009.

Activity on Internshala

Hiring since September 2022

2 opportunities posted

About the internship

Selected intern's day-to-day responsibilities include:

1. Understand the e-commerce/online sales business and platform structure
2. Understand the business analytics, performance marketing, conversion, and online customer acquisition
3. Provide responses & solutions via email, social media, market places for situations related to products, orders, delivery, returns, customizations, account, complaints, etc.
4. Collaborate with support teams to identify, solve & fast track customer issues/ complaints
5. Execute high-level sales volume
6. Think strategically about product listings, inventory management, new product development, stock keeping, and moving cycle
7. Effectively communicate with customers to get orders and close issues/complaints as per process timelines
8. Identity & schedule follow-ups to close customer commitments/promises proactively
9. Dive deep into process/product issues and suggest recommendations & solutions to improve customer journey & experience
10. Maximize revenue through diligent management of the product/categories/campaigns across the website/portals
11. Conduct market research to figure out the trend, demands, and best-selling products or designs

Skill(s) required

Digital Marketing Email Marketing English Proficiency (Spoken) English Proficiency (Written) MS-Excel

Learn these skills on Internshala Trainings

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 14th Sep'22 and 19th Oct'22

3. are available for duration of 3 months

4. have relevant skills and interests

Other requirements

1. Basic Excel and market analysis skills

Perks

Certificate Letter of recommendation Job offer

Additional Information

Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 1 to 3 Lac/annum