Job Description

Recognize the needs of consumer and provide detailed information to the consumer about the technical specifications of the software offered by the company.

Advises customers on technical matters and recommends appropriate computer configurations.

Provide technical support after Product is purchased.

Demonstrate product features before a sale.

Respond to pre-qualification questionnaire or information to tender document.

Help customers maximize the use of software features.

Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes.

Identify and develop new business through networking and follow-up courtesy calls .

Market and promote a portfolio of products by writing and designing sales literature and attending industry events

Providing technical guidance and support to customers on software installation, usage, and troubleshooting.

Answering customer inquiries, resolving issues, and ensuring customer satisfaction with the software product.

Maintaining and updating sales databases, CRM systems, and other relevant information

Required Skills

Experience with Linux commands and environments is a plus, particularly for troubleshooting client-side technical issues.

Confidence in verbal and written interactions

Customizing presentations and proposals based on industry

Diagnosing bugs, user errors, or configuration issues

Enough to communicate effectively with developers or explain to users

Deep understanding of products/services

Cold calling, email outreach, and social selling

Adapting quickly to new tools, scripts, or policies

Job Types: Full-time, Part-time, Permanent, Fresher

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

Cell phone reimbursement Food provided Internet reimbursement
Work Location: In person