to promote our educational courses and guide prospective students through the admission process. The role involves educating potential students about course benefits, resolving queries, and converting inquiries into successful admissions. This position combines elements of counselling, sales, and customer service.
Key Responsibilities:
Course Promotion & Counselling:
Contact prospective students (via phone, email, or in-person) and explain course offerings and benefits.
Understand students' educational and career goals to recommend suitable programs.
Deliver accurate and compelling information about courses, curriculum, fees, and outcomes.
Lead Conversion:
Follow up with leads generated through marketing campaigns, social media, or walk-ins.
Convert leads into confirmed admissions by building rapport and trust with students and parents.
Maintain a high conversion rate by using effective counselling and sales techniques.
Admission Process Support:
Guide students through the admission process, including filling forms, document submission, and fee payments.
Ensure timely and accurate data entry of student information in CRM or internal systems.
Follow-ups & Reporting:
Follow up with interested leads regularly and keep records updated.
Maintain detailed reports of calls, counselling sessions, walk-ins, and admissions.
Team Coordination:
Collaborate with the marketing and academic teams to ensure consistent messaging.
Attend training sessions, team meetings, and promotional events as required.
Qualifications and Skills:
Education:
Bachelor's degree in any field (Education, Business, or related fields preferred).
Experience:
1-3 years of experience in academic counselling, telesales, or inside sales.
Experience in the education sector is a strong plus.
Skills:
Strong communication and presentation skills (in English and local language).
Persuasive and customer-focused attitude.
Good organizational and follow-up skills.
Proficiency in MS Office and CRM tools.
Job Types: Full-time, Permanent
Pay: ₹13,000.00 - ₹20,000.00 per month
Work Location: In person
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