Job Description

Key Responsibilities:

- Business Development: Identify new customer acquisition opportunities, promote gold loan products, and meet financial targets.

- Team Management: Supervise, train, and motivate loan processing staff to achieve sales goals.

- Customer Service: Ensure high-quality customer service, handle customer inquiries and complaints efficiently.

- Compliance*: Adhere to banking regulations, company policies, and maintain high audit scores.

- Financial Reporting: Prepare and present branch performance reports, track and control threshold IRR, and ensure strong follow-up for interest collections.

Requirements:

- Education:

Bachelor's degree in Finance, Business Administration, or a related field (MBA or advanced degree preferred).

- Experience:

Minimum 4-6 years of experience in financial services, specifically in the gold loan sector.

- Skills:

Strong leadership, team management, communication, and customer service skills

Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?30,000.00 per month

Language:

English (Preferred)
Work Location: In person