Job Description

Job Summary
The purpose of the role is to,

• Meet the business objectives initiated by the respective country Business Clients business
• Customer focused need-based selling
• Deepen customer relationship and maximize penetration

Key Responsibilities
Business

• Achieve Business Loans sales target.

• Segment focus, customer focused needs-based selling.
• Being a Business Development Manager - Business Banking, focus must be on acquiring new SME customer relationship and fulfilling needs with respect to Business Loans, and other Assets, Liabilities, Insurance, and Investment for such customers as mandated by the Bank time to time.
• You will also be involve deepening these relationships by cross-selling various product.

Processes

• Operational quality - Error free customer application & documentation.
• Responsive and responsible selling.
• Practice appropriate sales and marketing skill.
• Ensure Nil Customer complaints.

Governance

• Conduct Client Due Diligent diligently.
• Zero tolerance - Fraud, Mis-selling.
• Attend training, acquire knowledge, and apply to job function.
• Adhere to all policies, guidelines, and procedures. Comply with local regulatory requirements
• To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Skills and Experience

• MS Excel
• MS Outlook

Qualifications

• Must be a graduate. MBA's would be an advantage
• Candidates having Sales experience of at-least 1 year in the Retail Banking Industry; especially SB Lap, BIL, BWC, Insurance and Current Accounts would be preferred
• Candidate having AMFI, IRDA (and other relevant certification) certification will be preferred
• Good knowledge of the selected market and customer segments would be an advantage
• Strong communication and negotiation skills with the ability to influence outcomes
• Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit

About Standard Chartered
What we offer
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