Job Description

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• Own the entire sales lifecycle from lead identification and nurturing, to proposal creation, negotiation, and deal closure.

• Collaborate with delivery teams for effort estimates, Solutioning, and documentation.

• Maintain and report a robust sales pipeline, ensure accurate sales forecasting, and meet quarterly revenue targets.

• Create high-impact, customized proposals on Upwork and other marketplaces, increasing bid-to-win ratio.

• Manage online profiles (e.g., Upwork, Clutch, GoodFirms) and ensure consistent engagement and visibility.

• Optimize bidding strategies based on marketplace trends and buyer behavior.

• Develop and maintain strong, long-term relationships with clients across various regions.

• Conduct consultative sales calls and follow-ups to understand project scopes, budgets, and timelines.

• Drive upselling and cross-selling opportunities within existing client accounts.

• Conduct market and competitor research to identify emerging trends, pricing benchmarks, and evolving customer needs.

• Share insights with internal teams for product/service refinement and go-to-market alignment.

Requirements

• 4+ years of business development experience in the IT services industry (custom software, mobile/web apps, ERP/CRM).

• Strong understanding of Zoho ecosystem and Odoo ERP (both functional and sales perspectives).

• Proven experience working with clients across US, UK, Europe, Middle East, Pan-Pacific, and Africa.

• Align software solutions with client needs in industries such as: Banking & Financial Services (BFSI)

• Insurance & InsurTech, Healthcare & Telemedicine,Logistics & Supply Chain

• Excellent verbal and written communication, presentation, and negotiation skills.

• Strong analytical mindset and ability to assess client business objectives to propose tailored solutions.

• Proficient in CRM and sales management tools (e.g., HubSpot, Zoho CRM, Pipedrive).

Skills Required