Job Description

Location- Indore & Bhopal

Profile-Business Development Manager

Experience- 3+ years

Ctc- upto 5 Lpa (depends on interview)

Working Days- 6 days (10:30 am- 6:30pm)

EXPERIENCE-3-5 years of experience in business development, sales, or customer relationship

management in any Logistics/Freight Forwarding Firm

Other Industry experience can also be considered.

QUALIFICATION

Preferred MBA in a pertinent field, such as logistics or supply chain management Candidates with proven track record with any other qualification will be also considered

JOB DESCRIPTION

Drive revenue growth through sales strategies and process improvement Convert inquiries into orders Ensure smooth order execution Build and maintain strong customer relationships Expanding business into new regions and markets

INDUSTRY KNOWLEDGE & SKILLS

understanding of freight forwarding and logistics industry. Knowledge of shipping and transportation methods, import/export processes, and industry trends. Familiarity with standard operating procedures (SOPs) in the shipping and logistics field. Awareness of market trends, pricing dynamics, and competitive intelligence within the freight forwarding industry.

RESPONSIBILITY/ ACCOUNTABILITY STATEMENTS

Customer Engagement and Relationship Management:

Build and maintain strong customer relationships, serving as the primary point of contact for inquiries related to shipping and logistics services. Foster trust and customer loyalty by engaging with key accounts throughout the entire shipment process, providing updates and addressing inquiries. Actively convert customer inquiries and leads into confirmed orders, ensuring accuracy and adherence to customer requirements. Provide support for customers by addressing their concerns and facilitating smooth order execution. Attending events such as exhibition and conferences

Order Execution and Financial Management:

Monitor the progress of each shipment, proactively addressing any operational issues that may arise. Track invoices and payment status, ensuring timely and accurate payment collection. Act as a point of contact to resolve any issues related to shipments, customer concerns, and operational challenges. Collaborate effectively with internal departments and trade lanes to ensure seamless execution of shipments.

Performance Reporting and Strategy:

Identify opportunities for process improvement and efficiency within the business development function. Stay informed about market trends, competitive intelligence, and customer needs in the freight forwarding industry. Develop and implement sales strategies and plans to achieve revenue and growth goals. Participate in the development of business expansion strategies into new regions or markets.

FUNCTIONAL COMPETENCIES

Effective Communication Customer Engagement Sales Strategy Development Market Analysis Sales & Negotiation Skill

MANAGERIAL / BEHAVIORAL COMPETENCIES

Critical Information Seeking Efficiency Orientation Concern For Standards Result Orientation
Thanks & Regards

HR. Jyoti Shah

9211711373

jyoti.shah@orbitouch-hr.com

Orbitouch Outsourcing Private Limited

Job Types: Full-time, Permanent

Pay: ?400,000.00 - ?600,000.00 per year

Benefits:

Health insurance Provident Fund
Application Question(s):

how much experience do you have in Import & Export Documentation ? how much experience do you have an experience in CHA ? how much experience do you have in Custom Clearance ? are you comfortable for Indore Location ? what is your notice period ? what is your current ctc ? what is your expected ctc ?
Experience:

Business Development Manager: 3 years (Required)
Work Location: In person