Job Description

The Job description is as follows:

The Business Development Manager will be responsible for identifying new business opportunities, driving client acquisition, and nurturing long-term client relationships. The role involves prospecting potential clients, presenting customized solutions, and collaborating cross-functionally to ensure seamless service delivery and client satisfaction.

Key Responsibilities:

A. Business Development

Identify and prospect new business opportunities through cold calling, networking, referrals, and market research. Prepare and present customized proposals, presentations, and service offerings to potential clients. Achieve defined targets for client acquisition, revenue generation, and market expansion. Maintain and regularly update the business development pipeline and CRM tools to track leads, opportunities, and conversions. Conduct ongoing market and competitor analysis to identify industry trends, opportunities, and potential threats. Represent the organization at industry events, exhibitions, and networking forums to build brand visibility and partnerships.
B. Client Engagement & Relationship Management

Serve as the primary point of contact for key clients post-sale, ensuring smooth onboarding and service delivery. Build and maintain strong, value-driven relationships with clients across different organizational levels. Conduct regular client meetings, reviews, and feedback sessions to assess satisfaction and identify evolving needs. Address client queries, concerns, and escalations promptly with a proactive, service-oriented approach. Collaborate closely with internal teams (Training, Operations, Content, etc.) to ensure deliverables meet or exceed client expectations.
______________

Key Skills & Competencies:

Strong communication, negotiation, and presentation skills. Strategic thinking with a results-driven approach. Ability to build rapport and long-term business relationships. Proficiency in CRM tools and MS Office Suite. Excellent organizational and time management abilities.
Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Education:

Higher Secondary(12th Pass) (Preferred)
Shift availability:

Day Shift (Preferred)
Work Location: In person

Expected Start Date: 18/12/2023