Job Description

Location: Mumbai (Lower Parel) About Knya: Knya is India's leading online medical apparel brand. The brand was founded in 2021 by the husbandwife duo, Vanshika and Abhijeet Kaji. The vision of Knya is to fill in the gap of functional and fashionable medical apparel for the medical industry across the country at multiple levels. Knya has raised seed funding, led by DSG Consumer Partners, with participation from the promoter family of Narayana Health and Cipla Health amongst others. Since its inception, Knya products have been delivered to 900+ cities and 200+ medical institutes across India. About the Role: The Business Development Manager drives business growth by managing customer interactions, coordinating with the operations team, and ensuring seamless end-to-end solutions for B2B orders. This role requires proactive client management, excellent communication skills, and efficient multitasking. Responsibilities:

Engage with potential and existing B2B customers to understand their needs and provide tailored solutions.

Build and maintain strong client relationships to foster trust and loyalty.

Conduct regular follow-ups with clients to ensure satisfaction and address any concerns.

Collaborate with the operations team to ensure timely and accurate execution of customer orders.

Communicate customer requirements and feedback to the operations team for continuous improvement.

Monitor order progress and resolve any issues during the order fulfillment process.

Develop comprehensive solutions that meet customer requirements from order initiation to delivery.

Provide after-sales support and manage post-delivery issues to maintain high customer satisfaction.

Identify and pursue new business opportunities to expand the customer base.

Prepare and deliver compelling sales presentations and proposals to potential clients.

Achieve sales targets and contribute to the overall growth strategy of the company.

Maintain detailed records of customer interactions, orders, and follow-up activities.

Generate regular reports on sales activities, customer feedback, and market trends.

Provide insights and recommendations to improve business processes and customer engagement. Qualifications:

Proven experience in business development, sales, or customer service, preferably in a B2B environment.

Excellent communication and interpersonal skills.

Strong organizational and multitasking abilities.

Proficiency in CRM software and MS Office Suite.

Ability to work independently and as part of a team.

Job Type: Full-time

Pay: ?100,000.00 - ?1,200,000.00 per year

Benefits:

Provident Fund
Application Question(s):

What is your Current CTC ? What is your Current location ?
Work Location: In person