to handle inbound and/or outbound calls. The ideal candidate should have excellent communication skills in
Bengali
, along with the ability to assist customers, resolve queries, and deliver quality service or sales over the phone.
Key Responsibilities:
Conduct inbound/outbound sales calls in Bengali.
Pitch products and convert leads into sales.
Understand customer needs and offer suitable solutions.
Meet daily/weekly sales targets.
Maintain a professional and persuasive communication style.
Record customer interactions in CRM.
Follow sales scripts and company policies.
Escalate unresolved issues as needed.
Requirements:
Fluency in
Bengali (mandatory)
Basic understanding of
Hindi
and/or
English
is a plus
10+2 / Graduate in any stream
Prior experience in voice process/customer service/telecalling is an advantage
Good listening and problem-solving skills
Basic computer knowledge and typing skills
Intersted Candidates can share their resume at hr@connect2learn.live .