Job Description

Job Title: Business Development Executive

Location:

[Remote]

Experience:

Experience in B2B Sales / Account Management (preferably in HR Tech / SaaS)

Employment Type:

Full-time

Job Overview:

We are looking for a dynamic and results-driven

Business Development Executive

to drive revenue growth by managing and expanding relationships with our existing clients. This role is crucial in identifying opportunities for

upselling and cross-selling

additional HR SaaS modules/products that align with the client's industry needs.
The ideal candidate will be a proactive relationship builder who understands client pain points, effectively communicates the value of our solutions, and ensures long-term customer success.

Key Responsibilities:

Revenue Growth & Upselling:

Drive

upsell opportunities

by identifying additional HR modules that enhance client experience and productivity. Develop a deep understanding of the client's usage patterns, business needs, and expansion potential. Proactively engage clients to educate them on the value of additional features, premium plans, or higher-tier services.

Cross-Selling & Business Expansion:

Identify potential cross-sell opportunities by analysing industry trends and the client's business model. Recommend relevant products/modules that complement their existing setup. Collaborate with internal teams (Product, Sales, and CSM) to create personalised sales strategies.

Client Relationship Management:

Build and maintain strong relationships with key stakeholders within client organizations. Conduct regular business reviews with clients to assess their evolving needs and align solutions accordingly. Act as a trusted advisor, ensuring client satisfaction and retention while maximising revenue.

Collaboration & Reporting:

Work closely with the

CSM and Sales teams

to track customer lifecycle stages and identify expansion opportunities. Maintain accurate records of client interactions, upsell/cross-sell efforts, and deal progress in the CRM. Share client feedback with internal teams to improve product offerings and service experience.

Key Skills & Qualifications:

Experience in B2B

SaaS sales / account management

(preferably in HR Tech). Proven track record of achieving

upsell and cross-sell targets

. Strong understanding of HR SaaS products (Payroll, ATS, PMS, LMS, etc.) and how they fit into various industries. Excellent

communication, negotiation, and relationship-building

skills. Ability to analyze client needs and match them with the right product solutions. Proficiency in using

CRM tools

(HubSpot, Salesforce, or similar). Self-motivated, proactive, and

target-driven

with a customer-first mindset.

Why Join Us?

Work with a leading HR Tech SaaS company with a fast-growing customer base. Opportunity to make a direct impact by driving revenue growth. * Collaborative and growth-oriented work culture.