A technical expert during the sales process, bridging the gap between a company's sales team and potential customers. Understanding customer needs, demonstrating the value of a technical solution, and providing tailored proposals to close deals.
Key responsibilities
Needs assessment: Conduct discovery sessions to understand a client's technical requirements, business challenges, and goals.
Solution design: Develop and present tailored technical solutions that effectively address customer needs using the company's product and service portfolio.
Product demonstration: Lead and deliver impactful product presentations and demonstrations to diverse audiences, from technical staff to C-level executives.
Proposal development: Prepare and deliver technical documentation, such as Requests for Proposals (RFPs), Requests for Information (RFIs), and detailed Statements of Work (SOWs).
Technical support: Serve as the primary technical point of contact during the sales cycle, handling objections, answering technical questions, and validating proposed solutions.
Internal collaboration: Work closely with sales, product management, and engineering teams to relay customer feedback and ensure proposed solutions are feasible and aligned with the product roadmap.
Market expertise: Stay updated on industry trends, competitor offerings, and new product developments.
Required qualifications and skills
Education: A bachelor's degree in computer science, Engineering, Information Technology, or a related field is often preferred.
Experience: Proven experience in a pre-sales, solution engineering, or technical consulting role within the IT industry, with a track record of supporting sales teams.
Technical knowledge: Good knowledge and experience preferably on Information Security & Cyber security concepts.
Communication: Excellent communication and presentation skills, with the ability to translate complex technical concepts for both technical and non-technical audiences.
Problem-solving: Strong analytical and problem-solving abilities with a customer-centric mindset.
Collaboration: Ability to work effectively in a fast-paced, cross-functional team environment.
Experience Required: 0-3 Years
CTC: Competitive
Joining: Immediate (preferable)
Website: www.mdsinc.in
Job Type: Full-time
Pay: ₹15,000.00 - ₹40,000.00 per month
Work Location: In person
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