Job Description

About the Role

We're looking for a passionate and empathetic individual to join our team as a

Learner Success & Engagement Associate

. In this role, you'll connect closely with learners, mentors, and internal teams to ensure a smooth, meaningful, and motivating learning experience. You'll also play a vital role in managing sessions, tracking progress, and maintaining engagement within our learning community.

Key Responsibilities

Relationship Building:

Connect with learners and potential customers, understand their goals, and provide guidance with empathy and care.

Market Research:

Collaborate with the marketing team to understand learner needs and design strategies that address their challenges effectively.

Session Coordination:

Manage and support live sessions, ensuring smooth operations and an encouraging environment for participants.

Learner & Mentor Support:

Build and nurture positive relationships with mentors and learners, helping them stay engaged and motivated.

Query Resolution:

Respond to learner concerns promptly and professionally to ensure a seamless learning journey.

Community Engagement:

Actively participate in the Dtalks community to foster collaboration, belonging, and continuous learning.

Stakeholder Communication:

Maintain transparency and alignment with internal and external stakeholders to ensure smooth coordination of tasks.

Skills Required

Educational Counseling:

Ability to guide learners based on their career goals and skill development needs.

Strong Communication:

Excellent verbal and written communication skills with an approachable and confident demeanor.

Strategic Thinking:

Basic understanding of business strategies and financial concepts to support informed decisions.

Leadership & Time Management:

Ability to prioritize, lead, and manage multiple responsibilities effectively.

Adaptability:

Comfortable working in a fast-paced, high-growth environment and adjusting quickly to change.

Startup Experience:

Exposure to startup culture, showcasing initiative, ownership, and resilience.

Bonus:

Familiarity with

UX/UI design principles

and awareness of industry trends will be an added advantage.

Benefits

Mentorship from industry leaders from

NID and IITs

Medical health insurance

coverage

Attractive incentive plan

Supportive and healthy team culture Ongoing

training and professional development

opportunities Access to

networking events

and industry experts Potential for

career growth

and internal advancement

How to Apply

If you're passionate about helping learners grow and thrive, apply now on our

careers page

:
https://designerrs.com/careers/

Job Types: Full-time, Fresher

Pay: ₹300,000.00 - ₹600,000.00 per year

Benefits:

Health insurance Paid sick time Paid time off Work from home
Education:

Bachelor's (Preferred)
Work Location: In person