Job Description

Position Title: Business Development Executive

Location: Small Animal Hospital, Mahalaxmi

Department: Marketing
Reports To: Head Hospital Administration & Services
Job Type: Full-Time

Role Overview

We are seeking a dynamic marketing and sales professional to lead our Business Development and Client Relations (B2B) efforts. The role focuses on building strategic partnerships with veterinary clinics, referral doctors, corporate partners, NGOs, and other stakeholders, while strengthening the hospital's reputation as a leader in advanced veterinary care. This is a relationship-driven role that requires both strategic vision and hands-on execution.

Key Responsibilities

Business Development (B2B)

Identify and build partnerships with referral veterinarians, animal welfare NGOs, corporates, pet insurance companies, diagnostic labs, and industry partners. Develop and execute strategies to increase referral case inflow from external veterinarians and clinics. Conceptualize and run outreach programs, referral loyalty initiatives, and continuing education sessions for veterinary partners. Drive corporate tie-ups and collaborations for wellness programs, CSR initiatives, and employee pet care benefits. Support hospital leadership in exploring new business opportunities and expansion channels.

Marketing & Brand Development

Plan and implement B2B marketing campaigns (digital and offline) targeting veterinary and industry stakeholders. Collaborate with medical teams to develop knowledge-sharing content (CMEs, case studies, newsletters). Represent the hospital at industry events, conferences, and networking forums. Work with the marketing team to ensure consistent brand positioning in the B2B space.

Client Relations

Build and maintain strong relationships with referral veterinarians and key opinion leaders in the veterinary industry. Act as the primary liaison between hospital specialists and external veterinarians for referral cases. Manage feedback loops, ensuring partner veterinarians receive timely updates and reports on referred cases. Resolve queries, concerns, and issues raised by referral partners to enhance trust and collaboration. Develop CRM systems and dashboards to track partner engagement, case flow, and satisfaction.

Qualifications & Experience

Bachelor's/Master's degree in Marketing, Business Administration, Veterinary Sciences (preferred), or related field. 2+ years of experience in business development, client relations, or B2B marketing. Experience in healthcare, veterinary, pharmaceuticals, or diagnostics preferred. Strong networking and relationship management skills. Demonstrated ability to drive partnerships and revenue growth. Excellent communication, presentation, and negotiation skills. Ability to work in a fast-paced, start-up style hospital environment.

Key Competencies

Strategic thinking with strong execution capability. Relationship-driven, with a service-oriented mindset. Strong business acumen and understanding of healthcare/veterinary ecosystems. Comfortable working with cross-functional teams (medical, operations, marketing). Data-driven with experience in CRM and client engagement tracking.

What We Offer

Opportunity to shape the B2B growth strategy of a pioneering veterinary hospital. Work closely with leading veterinary specialists and industry experts. Dynamic, collaborative work culture with opportunities for professional growth. Competitive salary and benefits.
Job Type: Full-time

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

Health insurance Paid sick time Paid time off Provident Fund
Experience:

Sales & Marketing(Referral & client relationship): 2 years (Required)
Language:

English (Preferred)
Work Location: In person