Study about Market Trends, collect data on upcoming projects - hospitals, villas, govt. projects, residences, Malls etc.
Timely market surveys on competitors price, product, brand, design, payment strategy etc.
Ensure & confirm appointment before visit to customers / dealers.
Arrangement of showroom visit for satisfying customer need.
Prepare directory of prospective clients.
Give cold calling, constant follow up with agents Architects, Builders, Contacts, Designers and Engineers.
Ensure company profile (website, printed profile, magazine), brand catalogues (e-catalogue), pricelist etc. at the time of appointment.
Ensure customer see our e-Catalogue & services
Build and promote strong, long
-lasting customer relationships by partnering with them and understanding their needs
Sell company's products by identifying leads,
Help clients to select brand & product finalization according to their needs.
Close sales, ensure & inform the payment terms and conditions, timely collection of trade payment.
Ensure the on time delivery for closed customer.
Provide customers with exceptional services during pre and post-sales support.
Coordinate with concerned department in complaint clearance.
Involve and also focus on digital and online marketing.
Focus & Achieve sales targets and collection target according to latest company schemes.
Organize and attend company-wide and marketing events.
Support in Display Arrangements with DNE team.
New data collection and follow up after event.
Support in finding appropriate sites for hoardings.
Coordinate in gift distribution after promotional scheme achievement.
Collect plans / designs from clients / dealers (kitchen, bathrooms, interior, claddings etc.),
Provide predesigned templates / plans to clients from Design & Execution team
Finalize products, materials with client and get updated designs from Design & Execution team.
Ensure displays and mockups are completed in the stipulated time.
Ensure Service charge collection for Design & Execution team, if required.
Prepare weekly and monthly reports as required.
Maintain high customer satisfaction pre & post sales.
Provide 100% swift service availability to meet customer needs on incase of urgency.
Establish inside and outside organization core values as below;
Relationship for Life
Customer Service and Satisfaction
Futuristic & Innovative
Teamwork for excellence
Responsible & Result Oriented
Win-Win Cooperation
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