Job Description

Business Development Executive - Position Title: Business Development Executive Location: Santacruz East, Mumbai Reporting To: Head of Sales / Director Employment Type: Full-Time Role Overview: The Business Development Executive will be responsible for identifying new business opportunities, managing existing customer relationships, and expanding the company's reach in target industries such as Pharmaceuticals, Agro-Chemicals, Paints, and more. This role involves lead generation, sales conversions, account management, and coordination with internal teams to ensure seamless order fulfillment and customer satisfaction. Key Responsibilities: 1. Market Research & Lead Generation ? Research and identify new customers based on product applications in various industries. ? Conduct in-depth market analysis to identify new product opportunities within existing and potential customer accounts. ? Develop a pipeline of opportunities through cold calling, emails, and networking. ? Identify potential suppliers for new products requested by existing customers. 2. Sales & Business Development ? Provide support to clients by understanding their product requirements and providing quotations. ? Conduct client meetings, product presentations, and demonstrations. ? Convert leads into customers through regular follow-ups and negotiations. ? Maintain fruitful relationships with customers and forge new client partnerships. ? Handle customer complaints and engage in negotiations to close deals successfully. 3. Account Management & Customer Retention ? Take care of existing account management, ensuring regular inquiries for products and follow-ups for orders. ? Track and coordinate all activities occurring for each account, including dispatch of orders and payment receivables. ? Retain and maintain excellent client relationships, ensuring high customer satisfaction. ? Track customer orders, deliveries, and payment cycles while coordinating with internal teams. 4. Sales Reporting & CRM Management ? Prepare regular client sales reports and maintain a detailed database of customer information. ? Maintain and update the sales pipeline in Excel and CRM tools. ? Provide weekly sales updates and forecasts to the management team. ? Track sales performance, outstanding payments, and future business opportunities. 5. Coordination with Internal Teams ? Work closely with logistics, inventory, and finance teams to ensure smooth order fulfillment. ? Ensure timely communication with customers regarding stock availability and incoming consignments. ? Coordinate with the management and clients to identify business development opportunities. ? Develop and retain team members reporting to you for each project. Key Skills & Requirements: ₹ Bachelor's degree in Business, Sales, Marketing, or a relevant field. ? 1-5 years of experience in business development or sales (preferably in B2B industries such as Chemicals, Pharma, or Manufacturing). ? Strong market research skills to find new customers and new products. ? Excellent customer relationship management abilities. ? Strong prospecting, networking, and negotiation skills. ? Ability to create and maintain strong client relationships. ? Strong verbal and written communication skills (English proficiency is a must). ? Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools. ? Self-motivated and goal-oriented with the ability to work independently. ? Willingness to travel locally for client meetings.

Job Type: Full-time

Pay: ₹15,000.00 - ₹40,000.00 per month

Benefits:

Health insurance
Language:

Hindi (Preferred)
Work Location: In person