Job Description

- Business Development Executive (BDE) | Tileswale

Location:

Morbi / Rajkot

Experience:

Fresher - 2 years (Ceramic/Tiles/Flooring industry experience preferred)

Employment Type:

Full-Time

About the Role

Tileswale is looking for a dynamic

Business Development Executive (BDE)

to handle customer inquiries, generate leads, manage B2B/B2C relationships, and coordinate between clients, manufacturers, and logistics to ensure smooth operations and excellent customer satisfaction.

Key Responsibilities

Lead Management & Customer Engagement

Respond to emails, WhatsApp, and CRM inquiries promptly. Add and track inquiries in CRM; schedule follow-ups. Generate leads through IndiaMART, Google, and other online platforms. Maintain strong relationships with existing and potential clients.

Order & Coordination Management

Coordinate with accounts, manufacturers, and logistics teams. Share order updates, dispatch details, and collect customer feedback. Negotiate transportation costs and ensure timely deliveries.

B2B & B2C Handling

Support B2B customers with leads, stock updates, and follow-ups. Assist B2C customers with installation, site visits, and post-installation support. Identify and onboard installers and accessory vendors across cities.

Requirements

0-2 years of experience in Sales/Business Development (tiles/ceramic/flooring preferred). Strong communication and relationship-building skills. Familiar with CRM tools and digital lead generation platforms. Organized, proactive, and customer-focused.
Job Type: Full-time

Work Location: In person