Job Description

Designation : Business Development Executive

Location : Santacruz East, Mumbai

Duration : Full Time

Experience : 0- 1+ Years

CTC : As per Company Norms

Role Overview:

The Business Development Executive will be responsible for identifying new business opportunities, managing existing customer relationships, and expanding the company's reach in target industries such as Pharmaceuticals, Agro-Chemicals, Paints, and more.

This role involves lead generation, sales conversions, account management, and coordination with internal teams to ensure seamless order fulfilment and customer satisfaction.

Key Responsibilities:

1. Market Research & Lead Generation

Research and identify new customers based on product applications in various industries.

Conduct in-depth market analysis to identify new product opportunities within existing and potential customer accounts.

Develop a pipeline of opportunities through cold calling, emails, and networking.

Identify potential suppliers for new products requested by existing customers.

2. Sales & Business Development

Provide support to clients by understanding their product requirements and providing quotations.

Conduct client meetings, product presentations, and demonstrations.

Convert leads into customers through regular follow-ups and negotiations.

Maintain fruitful relationships with customers and forge new client partnerships.

Handle customer complaints and engage in negotiations to close deals successfully.

3. Account Management & Customer Retention

Take care of existing account management, ensuring regular inquiries for products and follow-ups for orders.

Track and coordinate all activities occurring for each account, including dispatch of orders and payment receivables.

Retain and maintain excellent client relationships, ensuring high customer satisfaction.

Track customer orders, deliveries, and payment cycles while coordinating with internal teams.

4. Sales Reporting & CRM Management

Prepare regular client sales reports and maintain a detailed database of customer information.

Maintain and update the sales pipeline in Excel and CRM tools.

Provide weekly sales updates and forecasts to the management team.

Track sales performance, outstanding payments, and future business opportunities.

5. Coordination with Internal Teams

Work closely with logistics, inventory, and finance teams to ensure smooth order fulfilment.

Ensure timely communication with customers regarding stock availability and incoming consignments.

Coordinate with the management and clients to identify business development opportunities.

Develop and retain team members reporting to you for each project.

Key Skills & Requirements:

Bachelor's degree in Business, Sales, Marketing, or a relevant field.

1-5 years of experience in business development or sales (preferably in B2B industries such as Chemicals, Pharma, or Manufacturing).

Strong market research skills to find new customers and new products.

Excellent customer relationship management abilities.

Strong prospecting, networking, and negotiation skills.

Ability to create and maintain strong client relationships.

Strong verbal and written communication skills (English proficiency is a must).

Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools.

Self-motivated and goal-oriented with the ability to work independently.

Willingness to travel locally for client meetings.

Job Type: Full-time

Pay: Up to ₹420,000.00 per year

Work Location: In person