Job Description

Position: Business Development & Customer Success Executive
Main Duties and Responsibilities
Manage Existing Customers and Developing positive relationships and handling customers needs.
Continuous monitoring of ongoing projects from the standpoints of commercial/technical/quality/logistic.
Develop New Customers and support in developing new products in order to approach new Markets and Opportunities.
Resolve conflicts and provide solutions to customers in a timely manner.
RFQ and Technical specification review together with Technical Department in order to prepare the commercial offer with the required margin taking care of the Customer deadlines and market price references,
Think and Act in compliance with the directives received, the plans and approved strategies, the company policies and procedures
Support Marketing and Sales Communication on web sites and social media.
Support Customer Service team in defining priorities and Customer Communication Set and lead Project activities, (set meeting and follow up)
SKILLS REQUIRED
Education: Engineering degree or Economic degree
Foreign languages: Excellent knowledge of English, German, Spanish or other would be considered as a plus,
Previous Experiences
2-4 years experience in the same role
Knowledge of Bus sector, train and other Segment would be considered as a plus,
Technical skills :
Knowledge of products related to the bus and train world, other segment would be considered as a plus, Knowledge of the legislative standards in force in the Bus and train world, other segment would be considered as a plus,
Commercial Skills
Negotiation, Presentation and Communication both in Italian and English languages, German would be considered as a plus
Office suite, high knowledge of Excel, Word, Power Point