Job Description

Business Development Associate (BDA)

Will be responsible for supporting business growth by identifying potential clients, managing and maintaining accurate data in the CRM system, coordinating with internal teams, and assisting in sales operations. The role involves data research, client communication, lead management, proposal creation, and follow-ups to ensure effective conversion and relationship management.

Key Roles & Responsibilities

Data Research & Lead Generation Conduct data searching and research based on different business verticals and target industries Identify potential clients, companies, and decision-makers through various data sources Perform data authentication and verification checks to ensure accuracy and relevance
CRM Management (Frappe CRM)

Enter and maintain accurate data in Frappe CRM Create and update: Leads Contacts Deals / Opportunities Regularly update Tasks, Notes, and activity logs in CRM Ensure data hygiene and timely updation of records
Sales Support & Documentation

Create and manage Quotations as per requirements Assist in Proposal creation and customization based on client needs Maintain records of proposals, quotations, and follow-up communications
Client Communication & Coordination

Call prospective and existing clients for introductions, follow-ups, and coordination Draft and send professional emails for business communication Arrange and schedule meetings with clients and internal stakeholders Take follow-ups with clients regarding proposals, quotations, and discussions
Internal Coordination & Reporting

Coordinate with Team Heads and Managers to provide regular updates on leads and deal status Share progress reports, client feedback, and follow-up status Support managers in tracking sales pipeline and conversion activities
Follow-up & Relationship Management

Ensure timely follow-ups with clients to move deals forward Maintain proper communication records for future reference Assist in building long-term professional relationships with clients
Required Skills & Competencies

Good communication skills (verbal and written) Basic knowledge of Computer, Sales and business development processes Familiarity with CRM systems (Frappe CRM preferred) Strong organizational and follow-up skills Proficiency in email drafting and basic proposal documentation Ability to coordinate with multiple teams
Preferred Qualifications

Graduate in any discipline (MBA/PG in Marketing or Sales is an added advantage) Prior experience in Business Development, Sales Support, or CRM handling preferred Basic computer knowledge (MS Excel, Word, Email tools)
Key Performance Indicators (KPIs)

Accuracy and completeness of CRM data Number of leads generated and authenticated Timely follow-ups and task updates Support provided in deal closures Coordination efficiency and reporting accuracy
Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?15,000.00 per month

Work Location: In person