Job Description

We're a product-led company dedicated to simplifying eCommerce for businesses, empowering them to thrive online effortlessly. At our core, we value initiative, ownership, and prioritizing customer success. If you excel in

client communication, problem-solving, and turning conversations into lasting relationships

, we invite you to join our team.

Role Overview

As a

Business Development Associate

, you'll serve as the primary contact for prospective users exploring our platform. You'll guide leads through our offerings, onboard new customers, and ensure a seamless and value-driven customer journey from discovery to adoption.

This role combines

consultative sales, customer onboarding, and relationship management

. We're looking for someone proactive and independent, comfortable in a fast-paced,

remote-first environment

with minimal supervision.

Key Responsibilities

Manage inbound and outbound sales interactions across multiple communication channels. Understand customer objectives and provide personalized recommendations with clarity and empathy. Execute timely follow-ups to convert leads into paying customers. Guide new users through the onboarding process to ensure early value realization. Maintain accurate records in the CRM, ensuring updates and clear documentation. Relay customer feedback and insights to internal teams for continuous improvement. Ensure every customer interaction is professional, personable, and value-driven.

What We're Looking For

0-2 years of experience in B2C sales, client onboarding, or customer-facing roles. Excellent communication skills in both Hindi and English, verbal and written. Strong interpersonal skills and the ability to build rapport quickly. Customer-centric mindset with a knack for simplifying complex information. Proficiency with CRM platforms and remote collaboration tools. Ability to take ownership of tasks and work independently.
We also encourage applications from freshers who are confident communicators, quick learners, and eager to collaborate in delivering exceptional customer experiences. If you're passionate about helping users succeed and thrive in dynamic environments, we'd love to hear from you.

Preferred

Background in eCommerce or SaaS industries. Previous experience in early-stage startups.

What We Offer

Fixed compensation plus performance-based incentives. High ownership, autonomy, and the opportunity to make a direct impact. A collaborative team that values your input and ideas. Exposure to startup growth, with learning opportunities across multiple functions.

Job Type:

Full-time

Benefits:

Flexible schedule Paid sick time

Work from home

Schedule:

Day shift, Monday to Friday, Weekend availability

Supplemental Pay:

Performance bonus

Language:

English (Required), Hindi (Required)

Work Location: Remote

How to Apply:

Please

submit your resume through Indeed

or share your resumer by emailing it to

amisha@storepecker.me

Job Types: Full-time, Fresher

Benefits:

Flexible schedule Paid sick time Paid time off Work from home
Schedule:

Day shift Weekend availability
Supplemental Pay:

Commission pay Performance bonus Yearly bonus
Language:

Hindi (Required)
Work Location: In person