Identifying and qualifying potential sales leads. Appointment Setting: Scheduling meetings or appointments for sales representatives.
Promotional Calls:
Informing customers about new products, services, promotions, or events.
Inbound Activities:
Customer Support: Answering incoming calls from customers, addressing their queries, and resolving issues.
Service Inquiries:
Responding to inquiries about services offered and providing detailed information.
Record Keeping:
Maintaining accurate and up-to-date records of customer interactions, feedback, and sales.
Skills Required:
Communication Skills: Clear and effective verbal communication skills are essential for engaging with customers and conveying information persuasively.
Sales Ability: Persuasive skills to promote and sell products or services.
Customer Service Orientation: A friendly and professional approach to handling customer inquiries and complaints.
Problem-Solving Skills: The ability to handle difficult situations and find solutions to customer issues.
Technical Proficiency: Familiarity with telecommunication systems and Proficient in Microsoft office Suite (Word, Excel, PowerPoint, Outlook).
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Education:
Higher Secondary(12th Pass) (Preferred)
Work Location: In person
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