Job Description

Job description:

Role Overview:

We are looking for an experienced and result-driven Business Development Associate to join our growing team. The ideal candidate must have a proven track record in handling

outbound sales calls

,

client relationship management

, and

customer handling

within the

eCommerce or dropshipping industry

.

Key Responsibilities:

Make

outbound calls

to qualified leads provided by the company Explain products and service offerings tailored to the customer's business

Convert leads

into successful closures and build long-term client relationships Understand customer needs, guide them through onboarding, and provide post-sale support Maintain regular follow-ups and update CRM systems with call logs and status Coordinate with internal teams to resolve client queries and ensure smooth execution

Candidate Requirements:

Minimum

2 years of experience

in relationship management, telesales, or client servicing Prior experience in the

eCommerce, dropshipping, or online selling domain

is

mandatory

Strong communication skills in

Hindi and English

Comfortable with CRM tools, Excel, and online platforms Goal-oriented, self-motivated, and capable of handling clients independently Excellent time management and multitasking ability

Male /female candidates both are welcome

Compensation & Benefits:

Competitive

fixed salary

with

performance-based incentives

Opportunity to work with a rapidly growing digital commerce brand Supportive leadership, professional development, and a growth-focused environment
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Internet reimbursement
Work Location: In person