Job Description

Job Summary:

We are seeking a highly motivated and experienced

Senior Sales Business Development Representative (BDR)

with a strong understanding of

client operations

to drive pipeline growth, forge meaningful client relationships, and streamline client-facing processes. This role is a key contributor to both revenue generation and operational excellence, bridging the gap between business development and client satisfaction.

Key Responsibilities:Business Development & Sales:

Identify, qualify, and nurture high-value B2B leads through outbound prospecting (calls, emails, social, events). Collaborate with marketing to execute lead generation campaigns and follow-up strategies. Schedule and conduct discovery calls and product demos with prospective clients. Build and maintain a healthy sales pipeline using Bigin CRM tool. Assist the sales team in closing deals by developing a strong understanding of client needs and use cases.

Client Operations & Success:

Serve as the operational point-of-contact for onboarding new clients and ensuring seamless handoffs from sales to implementation. Analyze client data and usage to identify upsell and cross-sell opportunities. Coordinate with internal teams (product, support, finance) to resolve client issues and improve processes. Create and maintain documentation, SOPs, and playbooks for sales and client ops functions. Track client health metrics and proactively manage renewals and churn risk.

Qualifications:

Bachelor's degree in Business, Marketing, or a related field (MBA is a plus). 2 years of experience in B2B SaaS sales, business development, or client-facing operations. Proven track record of exceeding quotas and KPIs in a sales or BDR role. Experience using CRM. Strong project management and multitasking skills with a client-first mindset. Excellent communication, negotiation, and relationship-building skills. Ability to thrive in a fast-paced, cross-functional environment.
Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Commuter assistance Flexible schedule Leave encashment Paid sick time Paid time off
Language:

English (Preferred)
Location:

Gurugram, Haryana (Preferred)
Work Location: In person